Orthopedics Surgery Scheduler — Patient Experience Champion

Joint Implant; Fort Myers (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Joint Implant Surgeons of Florida is seeking an experienced Surgery Scheduler to coordinate orthopedic procedures between physicians, hospitals, and surgical centers. You will guide patients through scheduling timelines and required clearances, delivering professional, compassionate communication.

This role emphasizes ownership of the scheduling process, accuracy in records, and proactive problem-solving to keep cases moving.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in surgery scheduling or medical scheduling preferred.
• Prior orthopedic scheduling experience is a strong plus.
• Familiarity with medical terminology, insurance processes, and preoperative requirements.
• Experience using EMR/EHR and scheduling systems.
• Strong computer skills and quick learner.

Responsibilities

• Own the scheduling process coordinating surgeries with physicians, hospitals, and centers.
• Guide patients through scheduling timelines and preoperative requirements with professional communication.
• Coordinate preoperative appointments, clearances, testing, and postoperative visits.
• Track outstanding requirements and address delays proactively.
• Coordinate equipment, implants, and staff needs with clinical teams and facilities.
• Communicate schedules to authorization team and follow up for approvals.
• Keep patients and staff informed of updates and changes.
• Maintain accurate patient records in the EMR/EHR system.

Skills

Exceptional organization

Proactive problem-solving

Excellent communication

Ability to balance priorities

Team collaboration

Detail-oriented

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Job description

Joint Implant Surgeons of Florida is seeking an experienced Surgery Scheduler to coordinate orthopedic procedures between physicians, hospitals, and surgical centers. You will guide patients through scheduling timelines and required clearances, delivering professional, compassionate communication.

This role emphasizes ownership of the scheduling process, accuracy in records, and proactive problem-solving to keep cases moving.