Orthopedics Scheduling & Referrals Coordinator

Cape Cod Orthopaedics Physical Therapy; Hyannis (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Cape Cod Orthopaedics Physical Therapy in Hyannis, MA is seeking a full-time administrative support specialist to assist providers. Primary duties include managing referrals, answering phones, and scheduling appointments in a busy, team-focused environment.

The role requires meticulous attention to detail, strong organizational skills, and excellent communication. You will verify patient demographics, ensure accurate data entry, and support scheduling and charting to keep operations running

Qualifications

• Strong attention to detail, organizational skills, and effective communication in a fast-paced environment.

Responsibilities

• Monitor the incoming referral inbox and process new referrals
• Verify whether patients already exist in the system and create new charts when needed
• Verify accuracy of demographic and insurance information and update when needed
• Scan referral documents into patient records and assign to the appropriate scheduler
• Answer general incoming phone calls and triage to the correct staff member in a professional and timely manner
• Support staff with general administrative tasks as needed.

Job description

Cape Cod Orthopaedics Physical Therapy in Hyannis, MA is seeking a full-time administrative support specialist to assist providers. Primary duties include managing referrals, answering phones, and scheduling appointments in a busy, team-focused environment.

The role requires meticulous attention to detail, strong organizational skills, and excellent communication. You will verify patient demographics, ensure accurate data entry, and support scheduling and charting to keep operations running