Orthopedics Scheduling & Operations Coordinator

MUSC Health; Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Medical University of South Carolina (MUSC Health) seeks an Administrative Coordinator to support the Chief of Staff and Orthopaedics leadership by coordinating administrative and clinical support functions, promoting efficient workflows, and ensuring high-quality service delivery across teams.

The role involves optimizing scheduling, managing leave and OR time reallocation, entering templates in Epic via QGenda, onboarding new staff, coordinating office setup, and serving as a liaison to

Qualifications

• High school diploma plus 4 years in business management/public administration/administrative services or a Bachelor's degree plus 2 years in the same fields.

Responsibilities

• Review and manage held appointment time to support MUSC access initiatives and improve patient access; maximize clinic availability and optimize scheduling efficiency.
• Collaborate with the Musculoskeletal Patient Access Liaison to enter PATH form updates in QGenda and maintain provider templates in Epic.
• Provide administrative coverage for the current team during absences to ensure continuity of operations.
• Coordinate with the Department Chair and Executive Administrative Assistant of Orthopaedics for advance leave requests and OR block time reallocation; liaise between faculty, administrative assistants, and surgery scheduling for schedule changes.
• Provide one-on-one training for newly hired administrative assistants using a structured onboarding checklist for successful remote work.
• Assist incoming faculty with ordering business cards, credentials accuracy, and office setup in alignment with institutional guidelines; coordinate with facilities, IT, and supply chain for readiness.
• Serve as a backup for processing faculty leave in Qgenda and updating call schedules; ensure timely updates to reflect coverage.
• Assist administrative team with processing, sorting, and routing incoming faxes in the e-fax Consensus system.
• Utilize Smartsheet onboarding tool to track onboarding tasks for physicians and advanced practice providers; ensure timely completion.
• Other Duties as Assigned.

Skills

Administrative support

Scheduling

Training

Office setup

Communication

Qgenda

Epic

Smartsheet

e-fax system

Education

High school diploma with 4 years relevant experience OR Bachelor's degree with 2 years relevant experience

Tools

Qgenda

Epic

Smartsheet

e-fax Consensus

Job description

Medical University of South Carolina (MUSC Health) seeks an Administrative Coordinator to support the Chief of Staff and Orthopaedics leadership by coordinating administrative and clinical support functions, promoting efficient workflows, and ensuring high-quality service delivery across teams.

The role involves optimizing scheduling, managing leave and OR time reallocation, entering templates in Epic via QGenda, onboarding new staff, coordinating office setup, and serving as a liaison to