Orthopedic Technician

The CORE Institute; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

The CORE Institute is seeking Pool/Orthopedic Technicians to join our West Valley clinics. The role focuses on applying casts and orthopedic devices, educating patients, and maintaining DME inventory.

You will work with the care team to ensure accurate administrative and clinical support in a fast-paced environment. Ideal candidates have sports medicine/orthopedic tech training or related medical assistant experience, with strong communication and inventory skills.

Qualifications

• Knowledge of DME and orthopedic standards
• Experience with EMR systems
• Strong communication and patient education skills
• Ability to work as part of a clinical team
• Good organizational and inventory management abilities

Responsibilities

• Assist with applying and adjusting fiberglass casts and orthopedic devices as directed
• Educate patients on casts, splints, and DME usage
• Maintain logs and inventory; place orders and monitor par levels
• Coordinate with Rapid Auth Team on patient financial responsibility
• Provide coverage at CORE clinics as needed and support staff training

Skills

Communication

EMR system

Time management

Organization

Education

High school diploma/GED

Job description

The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career.

The CORE Institute delivers integrated, comprehensive musculoskeletal and neurological care. The CORE Institute is built upon a foundation of pioneering research, academics, community service, and a passion for excellence in patient care. The organization continues to be a leader in payor-reform initiatives, and it is at the forefront of systems-based quality programs which drive value and improve the quality of patient care.

As The CORE Institute continues to grow, we are looking for Pool,Orthopedic Technicians for our West Valley Clinics. Please see below for the functions and requirements for this position.

ESSENTIAL FUNCTIONS

• Applies and adjusts fiberglass casts and assembles and attaches orthopedic traction equipment and devices as directed by the physician.
• Educates the patient on the proper care of casts/splints and proper usage of the DME items.
• Knowledge of DME carried in clinic and the indications for each product.
• Maintains log sheets and spreadsheets as required by the Department.
• Places orders using calculated par level with the ability to adjust based on other clinic factors.
• Works with Rapid Auth Team to determine patient financial responsibility for and communicates this to patient. Directs patient how to pay.
• Attends department staff meetings as needed with occasional travel required.
• Available to provide coverage at any CORE clinic location.
• Participates in training new staff.
• Resource for staff and providers regarding department specific questions.
• Occasional suture/staple removal when needed and wound care dressings with explanation to patients on proper care for wounds.
• Puts received stock away in orderly and timely fashion. Ensures work areas are kept organized and tidy.
• Reports new usage trends to DME Manager.
• Performs a visual review of inventory on a daily basis to ensure adequate inventory is in stock for upcoming clinics.
• Assists in clinic with non-clinical tasks during downtime, as assigned by the clinic supervisor/lead.
• Completes tasks in CPS, Spotfire or other systems in a timely manner.
• The job holder must demonstrate current competencies for job position.

EDUCATION

• High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE

• Completion of Sports Medicine, Orthopedic Technician training program or Medical Assistant program, or at least one year of previous job-related experience with a medical facility preferred.

REQUIREMENTS

• None

KNOWLEDGE

• Knowledge of principles, practices and techniques of DME.
• Knowledge of DME orthopedic standards.
• Knowledge of DME equipment and supply inventory levels in order to monitor inventory levels.
• Knowledge of custom DME measuring devises.
• General understanding of insurance benefits language.
• Knowledge of outside resources to support patient care

SKILLS

• Skill in establishing and maintaining good working relationships with physicians, clinic staff and patients.
• Experience working in an EMR system. Experience with operating a fax/copy machine necessary.
• Skill in developing and maintaining department quality assurance.
• Work environment phone skills necessary.
• Efficient time management and organizational skills required.

ABILITIES

• Ability to evaluate department/clinic inventory levels and report changes/variances to the DME Manager.
• Ability to communicate clearly and establish/maintain effective working relationships
• Ability to maintain confidentiality.
• Ability to adapt to changes in a fast-paced environment.

ENVIRONMENTAL WORKING CONDITIONS

• Active office environment with bending, twisting, standing and lifting.
• Some travel within community.

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with an active office environment.
• Manual dexterity using a computer keyboard.

ORGANIZATIONAL REQUIREMENTS

• HOPCo Mission, Vision and Values must be read and signed.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
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