Orthopedic Front Desk Staff Position

Utah Orthopedic Spine & Injury Center; Salt Lake City (UT); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health Insurance Plan

Dental Plan

401K Plan

Paid Holidays

Paid Vacation

Job summary

Utah Orthopedic Spine & Injury Center is seeking an on-site Front Office Staff / Receptionist in Salt Lake City to handle patient scheduling, check-in, payments, and records. This full-time role requires prior medical office experience, familiarity with EHR/PM systems, insurance claims, and strong customer service skills.

Fluency in Spanish preferred but not required; in-house training provided. Responsibilities include answering calls, managing appointments, ensuring patient confidentiality,

Qualifications

• Experience in a medical front desk or office setting is required.
• Knowledge of medical billing, insurance claims and authorizations.
• Familiarity with electronic health/medical records and practice management.
• Proficiency in MS Word and Excel.
• Strong telephone and customer service skills.
• Ability to multitask with attention to detail.

Responsibilities

• Schedule patients and confirm appointments; provide instructions.
• Answer and direct phone calls and forward messages.
• Check in patients and manage payments and charges.
• Maintain and update patient accounts and records.
• Prepare daily patient charts and manage forms (online and in office).
• Enter medical records and handle faxes inbound/outbound.
• Collaborate with team to complete related tasks; protect patient confidentiality.

Skills

Medical office experience

Insurance claims & authorization

EHR/Practice management software

Microsoft Word

Microsoft Excel

Telephone skills

Customer service

Time management

Multitasking

Attention to detail

Professionalism

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Utah Orthopedic Spine & Injury Center

Front Office Staff / Receptionist Job Description

Position Summary

Full-time position to work in both Salt Lake City (Cottonwood Heights) with responsibilities to include:

• Patient scheduling, appointment confirmations and communicating appointment instructions


• Answering and directing phone calls, taking and forwarding messages


• Checking in patients


• Collecting and recording patient payments and charges


• Maintenance of patient accounts by obtaining, recording and updating personal and financial information


• Daily patient chart preparation


• Patient online and in-office form management


• Medical record input


• Facilitation of incoming and outgoing office faxes


• Contributing to team effort by accomplishing related tasks as needed


• Protect patients' rights by maintaining confidentiality of personal and financial information


• Contributes to team effort by accomplishing related results as needed


• Commitment to principle of ongoing improvement

Medical Office Receptionist Skills and Qualifications

Candidate Skills and Qualifications: Prior Medical Office Experience a MUST; Health Insurance Claims and Authorization; Electronic Health/Medical Records and Practice Management Microsoft Word and Excel; Telephone Skills; Customer Service Skills ; Time Management Skills; Professionalism; Ability to Multi-Task; Attention to Detail; Quality Focus;

Preferred Qualifications

• Fluent Spanish speaking skills preferred

Compensation and Benefits

Competitive Salary with full benefits,including participation in Health Insurance Plan, Dental Plan, 401K Plan, PaidHolidays and Paid Vacation

Education Level

High School Diploma/GED

Job Type

Full-time

Work Location

In person