Orthopedic Clinical Assistant & DME Specialist

OrthoAtlanta, LLC; Johns Creek (GA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Direct patient care

Hands-on orthopedic support

DME expertise

Job summary

OrthoAtlanta seeks a Clinical Assistant/DME Representative to support physicians with patient care and orthopedic DME needs during visits, ensuring a smooth workflow and positive patient experience. You will dispense and properly fit braces, soft goods, electrotherapy devices, and other DME items while educating patients on correct usage.

Additionally, you will complete all documentation for DME dispensing and billing, assist with insurance pre-authorizations, monitor inventory, and coordinate

Qualifications

• High School Diploma or equivalent.
• Completion of Orthopedic Technology, Athletic Training, or Certified Ortho Tech program (or equivalent experience).
• 4–7 years of orthopedic experience in a hospital, clinic, or medical office.
• Experience dispensing, fitting, and billing for DME.
• Working knowledge of EMR systems.
• Strong organizational, time-management, and multitasking skills.
• Excellent verbal and written communication abilities.
• Professionalism, discretion, and a compassionate patient-centered approach.

Responsibilities

• Support physicians with patient care and DME needs during visits, ensuring a smooth workflow and positive patient experience.
• Dispense and properly fit braces, soft goods, electrotherapy, bone growth stimulators, and other orthopedic DME items; educate patients on correct usage.
• Complete all necessary documentation for DME dispensing and billing; ensure accuracy for insurance pre-authorization and compliance.
• Monitor, organize, and restock DME inventory; ensure availability of key supplies and maintain proper storage standards.
• Collaborate with clinical and administrative staff, insurance providers, and patients to manage DME-related questions, authorizations, and needs.
• Demonstrate independence, initiative, and strong follow-through.

Skills

Communication skills

Multitasking

Organizational skills

Verbal and written communication

Education

Orthopedic Technology Certification

Athletic Training Certification

Tools

EMR systems

Job description

OrthoAtlanta seeks a Clinical Assistant/DME Representative to support physicians with patient care and orthopedic DME needs during visits, ensuring a smooth workflow and positive patient experience. You will dispense and properly fit braces, soft goods, electrotherapy devices, and other DME items while educating patients on correct usage.

Additionally, you will complete all documentation for DME dispensing and billing, assist with insurance pre-authorizations, monitor inventory, and coordinate