Clinical Assistant / DME Representative

OrthoAtlanta, LLC; Johns Creek (GA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Direct patient care

Hands-on orthopedic support

DME expertise

Job summary

OrthoAtlanta seeks a Clinical Assistant/DME Representative to support physicians with patient care and orthopedic DME needs during visits, ensuring a smooth workflow and positive patient experience. You will dispense and properly fit braces, soft goods, electrotherapy devices, and other DME items while educating patients on correct usage.

Additionally, you will complete all documentation for DME dispensing and billing, assist with insurance pre-authorizations, monitor inventory, and coordinate

Qualifications

• High School Diploma or equivalent.
• Completion of Orthopedic Technology, Athletic Training, or Certified Ortho Tech program (or equivalent experience).
• 4–7 years of orthopedic experience in a hospital, clinic, or medical office.
• Experience dispensing, fitting, and billing for DME.
• Working knowledge of EMR systems.
• Strong organizational, time-management, and multitasking skills.
• Excellent verbal and written communication abilities.
• Professionalism, discretion, and a compassionate patient-centered approach.

Responsibilities

• Support physicians with patient care and DME needs during visits, ensuring a smooth workflow and positive patient experience.
• Dispense and properly fit braces, soft goods, electrotherapy, bone growth stimulators, and other orthopedic DME items; educate patients on correct usage.
• Complete all necessary documentation for DME dispensing and billing; ensure accuracy for insurance pre-authorization and compliance.
• Monitor, organize, and restock DME inventory; ensure availability of key supplies and maintain proper storage standards.
• Collaborate with clinical and administrative staff, insurance providers, and patients to manage DME-related questions, authorizations, and needs.
• Demonstrate independence, initiative, and strong follow-through.

Skills

Communication skills

Multitasking

Organizational skills

Verbal and written communication

Education

Orthopedic Technology Certification

Athletic Training Certification

Tools

EMR systems

Job description

Location: Johns Creek
Schedule: Full-Time Hourly, On-site
Compensation: Competitive hourly rate + benefits
Perks: Direct patient care, hands-on orthopedic support, durable medical equipment expertise

About OrthoAtlanta

Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia, and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.

What You'll Do

As a Clinical Assistant/DME Representative at OrthoAtlanta, you’ll:

• Support physicians with patient care and DME needs during visits, ensuring a smooth workflow and positive patient experience
• Dispense and properly fit braces, soft goods, electrotherapy, bone growth stimulators, and other orthopedic DME items; educate patients on correct usage
• Complete all necessary documentation for DME dispensing and billing; ensure accuracy for insurance pre-authorization and compliance
• Monitor, organize, and restock DME inventory; ensure availability of key supplies and maintain proper storage standards
• Collaborate with clinical and administrative staff, insurance providers, and patients to manage DME-related questions, authorizations, and needs
• Have strong clinical knowledge and orthopedic familiarity
• Deliver excellent patient service with empathy and professionalism
• Excel in detail-oriented work like documentation and inventory
• Can thrive in a fast-paced, team-based clinical setting
• Demonstrate independence, initiative, and strong follow-through

What You’ll Need

• High School Diploma or equivalent
• Completion of Orthopedic Technology, Athletic Training, or Certified Ortho Tech program (or equivalent experience)
• 4–7 years of orthopedic experience in a hospital, clinic, or medical office
• Experience dispensing, fitting, and billing for DME
• Working knowledge of electronic medical record (EMR) systems
• Strong organizational, time-management, and multitasking skills
• Excellent verbal and written communication abilities
• Professionalism, discretion, and a compassionate patient-centered approach

Why OrthoAtlanta?

• Be a hands-on part of patients’ healing and mobility
• Work with leading providers in a respected orthopedic practice
• Leverage your expertise in DME to make a meaningful impact
• Grow your clinical career in a supportive, fast-paced environment