Orthodontic Office Operations Leader & Team Builder

Smilebuilderz Dental, LLC; Manheim Township (PA); On-site; USD 52,000 - 72,000; Full time

Job summary

Smilebuilderz Dental, LLC in Manheim Township, PA is seeking an organized Office Manager to oversee the daily operations of our orthodontic department. This role emphasizes leadership, patient flow, and team development to support growth and an exceptional patient experience.

Previous orthodontic leadership experience is preferred; travel for local outreach may be required. You will coordinate scheduling, ensure compliance, support clinicians, and nurture a positive patient experience within a

Qualifications

• Oversee the daily operations of the orthodontic office to ensure efficiency and productivity.
• Manage daily schedules, patient flow, and appointment coordination.
• Monitor office performance, productivity, and operational goals.
• Identify opportunities to improve workflows and overall office efficiency.
• Ensure compliance with office policies, procedures, and applicable regulations.
• Address operational challenges and provide solutions in a timely manner.

Responsibilities

• Provide leadership, guidance, and support to orthodontic team members.
• Assist with recruitment, onboarding, training, and development of employees.
• Promote a positive, collaborative, and accountable team environment.
• Conduct regular team meetings and communicate departmental expectations.
• Address employee concerns and performance issues in collaboration with HR and leadership.
• Ensure appropriate staffing and assist with coverage when needed.

Skills

Office operations

Team leadership

Customer service

Communication

Scheduling

HR coordination

Education

High school diploma

Tools

Practice management software

Job description

Smilebuilderz Dental, LLC in Manheim Township, PA is seeking an organized Office Manager to oversee the daily operations of our orthodontic department. This role emphasizes leadership, patient flow, and team development to support growth and an exceptional patient experience.

Previous orthodontic leadership experience is preferred; travel for local outreach may be required. You will coordinate scheduling, ensure compliance, support clinicians, and nurture a positive patient experience within a