Orthodontic Dental Assistant West Babylon NY

Babylon Dental Care; West Babylon (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Competitive salary

Job summary

Babylon Dental Care is seeking an Orthodontic Dental Assistant located in West Babylon, NY. This role involves assisting with clinical procedures, managing lab cases, and providing exceptional care to anxious patients. The ideal candidate will have over 3 years of experience in the dental field and a positive, collaborative attitude.

The position offers competitive benefits including health insurance and paid time off, with an emphasis on teamwork and personal growth within a dynamic practice.

Qualifications

• 3 or more years experience in an Ortho/Dental Assistant position.
• Able to multi-task in a fast-paced environment.
• Self-motivated, takes initiative without constant direction.

Responsibilities

• Assist with lab case management and follow protocols.
• Comfortably handle anxious patients during procedures.
• Monitor treatment plans and manage appointment flow.

Skills

Reliable and team oriented

Empathic and compassionate

Calm under pressure

Excellent attention to detail

3 or more years experience in an Ortho/Dental Assistant position

Bi-lingual in English and Spanish

Education

High school or equivalent

Tools

Dentrix Ascend

Job description

Orthodontic Dental Assistant

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development

Responsibilities

• Utilize our radios and follow our SOP for use.
• Assist with lab case management.
• Adhering to all OSHA/sterilization and infection control protocols.
• Clinical hands on by procedure.
• Assisting with our New Patient experience - giving them tours of our Practice upon arrival.
• Comfortable with keeping up to date with email communications as the day goes on.
• Professionally able to hold space for anxious patients during the time in the chair, as well as being their advocate to properly explain their financial responsibilities, if needed.
• If not familiar with Ascend, participate in training to enhance your overall knowledge of our practice software.
• Develop the skill to understand patient status, how to set appointments while in ops and that future procedures are correctly entered.
• Comfortability with Invisalign appointments and treatment/ iTero scans.
• Learn and master "A", "B", and "C" dismissals.
• Participating and helping run morning or afternoon huddles for your Provider and their Patient Coordinators/Scheduler. When necessary prepping the daily huddle sheet with your team's Scheduler.
• Mentoring new team members when comfortable and can create value.
• Following our protocol of "proper handoff" of patients to the front desk for check out.
• Take ownership of appointment flow - keeping appointments on-time and helping to manage the Provider's schedule.
• Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home.
• Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!
• Generate and review reports, when directed.
• Monitor treatment plans and case acceptance, when directed to further support your Doctor and meet hourly production goals. Make sure treatment plans are in proper order within Ascend.
• Always follow our "front stage" behavior.
• Take any necessary x-rays or wellness scans as directed by our Providers.
• Take clear Invisalign photos from different angles to track the patient’s progress accurately.
• Perform an I‑Tero scan to create a 3D digital model of the patient’s teeth for treatment planning.
• Take both panoramic and Cephalometric X-rays to check the patient’s teeth, jaw, and overall dental structure.
• Set up all the tools and materials needed for applying or removing braces, orthodontic appliances, making sure everything is clean and ready.
• Retie or untie the orthodontic wires and elastics, making necessary adjustments to continue treatment progress.

Qualifications

• Reliable and team oriented.
• Out of the box thinker and collaborative to support our growth.
• Empathic and compassionate.
• High level of professional presence.
• Ability to multi-task in a fast paced environment.
• Open to learn all about technologies that will enhance our patient care and service.
• Self motivated, takes initiative without constant direction.
• Calm under pressure, strong communicator.
• Happy and upbeat demeanor.
• Personal responsibility for being on-time and present for every shift.
• Ability to learn Dentrix Ascend (or other dental software).
• 3 or more years experience in an Ortho/Dental Assistant position.
• Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Ortho/Dental Assistants work every other Saturday.
• Experience providing exceptional hospitality‑inspired customer service in a fast‑paced Practice.
• Excellent attention to detail and high follow through.
• A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications.
• Outstanding teamwork skills and the ability work with a diverse group of people.
• Bi‑lingual in English and Spanish welcomed.
• High school or equivalent (Required).
• College degree optional.