Orthodontic Dental Assistant- Patchogue

Babylon Dental Care; Village of Patchogue (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Babylon Dental Care in West Babylon, NY seeks an Orthodontic Dental Assistant to join a fast-paced, community-focused clinical team. You will support orthodontic treatment, take X-rays, manage patient flow, and help deliver high-quality care.

We value teamwork, hospitality, and ongoing training; the role offers opportunities for advancement, a competitive hourly wage, and comprehensive benefits. Training and growth are emphasized to enhance patient comfort and outcomes.

Qualifications

• 3+ years experience in an Ortho/Dental Assistant position.
• Flexible scheduling; office open 6 days a week.
• Bi-lingual in English and Spanish welcomed.

Responsibilities

• Assist with lab case management.
• Adhere to OSHA/sterilization and infection control protocols.
• Clinical hands on by procedure.
• Assist with New Patient experience and tours of the practice.
• Set up tools and materials for applying/removing braces and aligners.
• Retie or adjust orthodontic wires and elastics.
• Support morning/afternoon huddles and daily scheduling.

Skills

Dental Assistant experience

Customer service

Teamwork

Education

High school diploma or equivalent

College degree optional

Job description

Orthodontic Dental Assistant

Treating people like family for over 43 years and creating an experience that exceeds an expectation

Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Dental Assistant to infuse new energy into our Clinical team. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional.

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Why Babylon Dental Care?

• A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve.
• Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be.
• Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us.

What you can expect

A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role.

Training! We will train you to become a great Orthodontic Dental Assistant and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Ortho Dental Assistants have moved into roles as Dental Assistant, Clinical Team Leads, Clinical Administrators, and even Hygienists.

We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as a Ortho Dental Assistant.

What we will ask of you

Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The sky’s the limit!

Our Clinical Department Needs Someone Who Is

• Reliable and team orientated.
• Out of the box thinker and collaborative to support our growth.
• Empathic and compassionate.
• High level of professional presence.
• Ability to multi-task in a fast paced environment.
• Open to learn all about technologies that will enhance our patient care and service.
• Self motivated, takes initiative without constant direction.
• Calm under pressure, strong communicator.
• Happy and upbeat demeanor.

We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients!

Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software.

Example of a Typical Day

• Utilize our radios and follow our SOP for use.
• Assist with lab case management.
• Adhering to all OSHA/sterilization and infection control protocols.
• Clinical hands on by procedure.
• Assisting with our New Patient experience - giving them tours of our Practice upon arrival.
• Comfortable with keeping up to date with email communications as the day goes on.
• Professionally being able to hold space for anxious patients during the time in the chair, as well as being their advocate to properly explain their financial responsibilities, if needed.
• If not familiar with Ascend, participate in training to enhance your overall knowledge of our practice software. Develop the skill to understand patient's status, how to set appointment while in ops and that future procedures are correctly entered.
• Comfortability with Invisalign appointments and treatment/ iTero scans. We happily provide training for both as needed.
• Learn and master "A", "B", and "C" dismissals.
• Participating and helping run morning or afternoon huddles for your Provider and their Patient Coordinators/Scheduler. When necessary prepping the daily huddle sheet with your team's Scheduler.
• Mentoring new team members when comfortable and can create value.
• Following our protocol of "proper handoff" of patients to the front desk for check out.
• Take ownership of appointment flow - keeping appointments on-time and helping to manage the Provider's schedule.
• Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others.
• Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!
• Generate and review reports, when directed.
• Monitor treatment plans and case acceptance, when directed to further support your Doctor and meet hourly production goals. Make sure treatment plans are in proper order within Ascend.
• Always follow our "front stage" behavior.
• Take any necessary x-rays or wellness scans as directed by our Providers
• Take clear Invisalign photos from different angles to track the patient’s progress accurately.
• Perform an I-Tero scan to create a 3D digital model of the patient’s teeth for treatment planning.
• Take both panoramic and Cephalometric X-rays to check the patient’s teeth, jaw, and overall dental structure.
• Set up all the tools and materials needed for applying or removing braces, orthodontic appliances, making sure everything is clean and ready.
• Retie or untie the orthodontic wires and elastics, making necessary adjustments to continue treatment progress.

We're Looking For Someone Who Has

• 3 or more years experience in an Ortho/Dental Assistant position.
• Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Ortho/Dental Assistants work every other Saturday.
• Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.
• Excellent attention to detail and high follow through.
• A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications.
• Outstanding teamwork skills and the ability work with a diverse group of people.
• Bi-lingual in English and Spanish welcomed.

Education

• High school or equivalent (Required)
• College degree optional

Babylon Dental Care Perks

• Competitive Compensation: Earn $20 to $25 per hour, reflective of your skills and dedication.
• Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one.
• Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.

We look forward to meeting you!