Ortho Patient Services Specialist & Scheduler

Houston Methodist; Houston (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and scheduling duties to support a smooth visit experience. The role may include registration and revenue cycle tasks, with emphasis on accuracy and customer service in a fast-paced environment.

The position requires strong communication, basic computer skills, and knowledge of medical terminology to support clinical teams while maintaining patient confidentiality and compliant practices.

Qualifications

• Demonstrates ability to provide patient-focused service and support.
• Strong communication with patients, physicians, and staff to ensure clear information flow.
• Proficient in scheduling, check-in/out, and data entry in EMR systems.
• Familiarity with HIPAA and patient confidentiality requirements.

Responsibilities

• Perform patient check-in and check-out accurately and efficiently.
• Schedule appointments and input registration data for financial clearance.
• Support revenue cycle activities and assist with front-end duties as needed.
• Provide courteous, professional service to patients and families at all times.
• Communicate clearly with team members to coordinate patient flow and reduce delays.
• Assist with basic data entry and use of electronic medical record systems.

Skills

Customer service

Communication skills

Scheduling

English proficiency

Hospitality

Problem solving

Computer literacy

Education

High School diploma or equivalent

Tools

EMR software

Job description

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and scheduling duties to support a smooth visit experience. The role may include registration and revenue cycle tasks, with emphasis on accuracy and customer service in a fast-paced environment.

The position requires strong communication, basic computer skills, and knowledge of medical terminology to support clinical teams while maintaining patient confidentiality and compliant practices.