Ortho Patient Services Specialist

The University of Texas Rio Grande Valley Job Site; Edinburg (TX); On-site; USD 18,000 - 22,000; Full time

Job summary

The University of Texas Rio Grande Valley (UT Health RGV Multispecialty - Orthopedics - Edinburg) is seeking a Patient Services Representative I to greet patients, register them in the EMR, verify insurance, schedule visits, and collect co-pays. This full-time role supports efficient clinic operations and patient-friendly service.

Minimum education is a high school diploma with healthcare front-office experience preferred.

Qualifications

• Six (6) months of medical front-office, and/or receptionist experience in patient registration, scheduling, providing customer service, and/or insurance verification and eligibility experience or two (2) years of direct customer service.

Responsibilities

• Greet and register patients in a caring and warm manner.
• Handle incoming patient telephone calls and schedule appointments.
• Collect and verify accurate insurance information and time-of-service collections as required.
• Answer questions and provide information about clinic services and billing processes.

Skills

Customer service

HIPAA compliance

Phone etiquette

Registration and scheduling

Insurance verification

Education

High School Diploma or equivalent

Tools

EMR system

Microsoft Office

Job description

The University of Texas Rio Grande Valley (UT Health RGV Multispecialty - Orthopedics - Edinburg) is seeking a Patient Services Representative I to greet patients, register them in the EMR, verify insurance, schedule visits, and collect co-pays. This full-time role supports efficient clinic operations and patient-friendly service.

Minimum education is a high school diploma with healthcare front-office experience preferred.