ORR Compliance & Quality Assurance Manager

CHOR Youth & Family Services- Building Kids Lives since 1884; Bethlehem (Northampton County); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

DailyPay

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

The Children’s Home of Reading is seeking a PSA Compliance Manager – ORR Program to oversee ORR compliance across operations in Bethlehem and Doylestown, PA. This full-time role offers competitive pay and DailyPay access, with comprehensive benefits and training opportunities.

Key duties include policy maintenance, audits, staff training, and documentation for ORR monitoring visits, ensuring strict adherence to ORR rules and state requirements.

Qualifications

• Must be at least 21 years of age.
• Bachelor's degree in behavioral sciences, human services, or social service fields; OR bachelor’s degree in business administration or management; plus, at least 1 year of experience working with child welfare standards, best practices, quality assurance, or compliance.
• Must exhibit integrity and good moral character appropriate for working with children in a residential or foster care setting.
• Must successfully complete ORR-required background investigations.
• Must provide proof of immunity to vaccine-preventable diseases transmitted by the respiratory route (Varicella, MMR, Tdap, annual Influenza) and comply with all state licensing health screening requirements including TB screening.
• Must complete all ORR-required pre-service training, as required and scheduled by ORR.
• Must complete all ORR-required continuing education on an annual basis, as required and or scheduled by ORR, covering applicable ORR regulations, policies, and procedures.
• Must sign and comply with CHOR’s Code of Conduct consistent with ORR policy, confidentiality acknowledgment, and mandatory reporter agreement.
• Must disclose any prior misconduct, including conduct occurring off duty, on the employment applications and in interviews. Material omissions are grounds for termination.

Responsibilities

• Implements and maintains compliance with ORR sexual abuse and sexual harassment prevention policies.
• Conducts weekly spot checks of program operations.
• Conducts monthly quality assurance reviews.
• Conducts quarterly case file audits and facility walkthroughs.
• Manages all documentation related to sexual abuse and sexual harassment prevention compliance.
• Coordinates staff training on sexual abuse and sexual harassment prevention requirements.
• Serves as a point of contact for reporting and follow-up on allegations, consistent with ORR policy.
• Provides child-facing services on-site as needed to support compliance monitoring.
• Supports incident review activities and corrective action planning.
• Prepares compliance documentation for ORR monitoring visits.
• Exercise independent judgment consistent with program policy, ORR requirements, and applicable law.
• Communicate effectively, verbally and in writing, with children, families, and staff.
• Maintain regular, reliable attendance and respond promptly to program needs, including outside standard business hours when required by the role.

Education

Bachelor's degree in behavioral sciences, human services, or social service fields; OR bachelor’s degree in business administration or management; plus, at least 1 year of experience working with child welfare standards, best practices, quality assurance, or compliance.

Job description

The Children’s Home of Reading is seeking a PSA Compliance Manager – ORR Program to oversee ORR compliance across operations in Bethlehem and Doylestown, PA. This full-time role offers competitive pay and DailyPay access, with comprehensive benefits and training opportunities.

Key duties include policy maintenance, audits, staff training, and documentation for ORR monitoring visits, ensuring strict adherence to ORR rules and state requirements.