ORR CASE AIDE

Rite of Passage Brand; Queen Creek (AZ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance and Dental

Vision Insurance

Life Insurance

401(k) with company match

Paid Time Off

Wellness programs

Job summary

Canyon State Academy invites applications for a on-site Case Management support role located in Queen Creek, AZ. The position focuses on maintaining student case files, coordinating licensing-related filings, and supporting family services within a structured program.

The role requires a high school diploma, bilingual English/Spanish assessment, and prefers prior Case Management experience. A valid driver’s license and background checks are mandatory, with an emphasis on compliance and data

Qualifications

• High school diploma required.
• Must pass bilingual English/Spanish assessment.
• Case Management experience preferred.
• Knowledge of Positive Operational Culture program.
• Current State Driver’s License with a clean driving record.
• Ability to pass a criminal background clearance check, drug screen, physical and TB test.

Responsibilities

• Maintain accurate student case files and assist with filing, closing, and maintaining records in physical files and the FAMCare and UAC Portal systems.
• Assist with compiling files for ORR and State Licensing representatives, coordinating fingerprint services for family reunification, scheduling legal appointments, tracking program data for compliance, facilitating approved family calls, supporting the 24-hour intake process, completing initial and exit case files, and preparing closed files for students who have exited the program while collaborating with the Case Management team.

Skills

Bilingual English/Spanish

Case Management

Valid Driver's License

Background clearance

Education

High School diploma

Job description

Job Category: Professional Student Services

Requisition Number: ORRCA017847

• Posted : August 7, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Queen Creek,AZ - Arizona
Queen Creek, AZ 85142, USA

Description

What you will do: Maintain accurate student case files and assist with filing, closing, and maintaining records in both physical files and the FAMCare and UAC Portal systems. Assist with compiling files for ORR and State Licensing representatives, coordinating fingerprint services for family reunification, scheduling legal appointments, tracking program data for compliance, facilitating approved family calls, supporting the 24-hour intake process, completing initial and exit case files, conducting 30-day reunification follow-up calls, and preparing closed files for students who have exited the program while collaborating with the Case Management team.

About Canyon State Academy

Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student housing for 300 + youth, a Thrift Store, Café, Barbershop and Church open to the community incorporating life skills for our students. Along with a fully equipped weight room, football stadium, an athletic center (gymnasium, padded wrestling room & more).

Our campus includes:

• Housing for more than 300 youth
• Community Thrift Store
• Church open to the community
• Fully equipped weight room
• Football stadium
• Athletic center, including a gymnasium and padded wrestling room

Schedule

• Sunday through Thursday or Tuesday through Saturday
• Work schedule is based on program needs
• Includes one work-from-home day each week

Compensation

$21.00 per hour

We are committed to supporting our employees by offering a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Company-paid Life Insurance (eligible within 90 days)
• 401(k) with up to a 6% company match after one year of employment
• Paid Time Off that begins accruing immediately and can be used as soon as it is earned
• Additional employee benefits and wellness programs

Minimum Qualifications

To be considered for this opportunity, candidates must:

• Possess a high school diploma.
• Must be able to pass bilingual (English/Spanish) assessment.
• Case Management experience is strongly preferred.
• A working knowledge of the Positive Operational Culture program.
• Must meet the requirements to be an eligible ROP driver. Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years.
• Ability to pass a criminal background clearance check, drug screen, physical and TB test.

Qualifications

Education

Required

High School or better.

Experience

Preferred

Case Management is Strongly preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.