Orland Square Mall Housekeeping Manager

Maintenance; Orland Park (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401K Retirement Savings Plan

Vehicle Allowance

Job summary

Maintenance is seeking a Supervisory role to oversee cleaning staff across various premises. You will manage assignments, ensure quality standards, and coordinate with the customer to meet service levels.

The position requires standing for long periods, lifting heavy loads, and operating cleaning equipment. 1st Shift; equal opportunity employer; benefits included.

Qualifications

• Education: High school diploma or GED; 1–3 years related experience.
• Language Ability: Read and interpret safety rules and manuals; write routine reports.
• Math Ability: Basic arithmetic;
• Reasoning Ability: Solve practical problems;
• Computer Skills: Intermediate; MS Office.

Responsibilities

• Respond to customer requests, anticipate needs, and suggest additional services.
• Assign tasks to workers and inspect for quality.
• Issue supplies and equipment to staff.
• Record hours on time cards or e-Time.
• Operate cleaning equipment and machinery as required.

Skills

Supervisory experience

Customer service

Problem solving

Education

High school diploma or GED

1–3 years related experience

Tools

Microsoft Office

Job description

We are proud to offer the following benefits:

Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.

Paid time off: Sick (only where required by local requirements and contract agreements), Paid Leave (only where required by law or contract agreement), Vacation, Holidays (varies by location and contract agreement), Bereavement Leave (regular, FT employees only), Jury Duty Leave.

Bonuses: Employee Recognition Awards, Employee Referral Bonus Program (hourly employees only), Bonus Program (designated management and executive level positions only).

Other: 401K Retirement Savings Plan.

Salary Range

60000

Job Description

Summary:Manages, supervises and coordinates activities of workers engaged in cleaning and maintaining premises of commercial, retail, airports, hospitality, healthcare, convention centers/arenas or other establishments such as schools, stores, or auditorium sby performing the following duties.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

• Manages relationship with customer -- responding to requests, anticipating needs, and recommending additional services when appropriate.
• Assigns tasks to workers, and inspects completed work for conformance to standards.
• Issues supplies and equipment.
• Resolves workers' problems or refers matters to corporate Human Resources Department.
• Records employees' hours worked on time cards or through e-Time.
• Submits requests for repair of cleaning equipment to Divisional Vice President/Manager.
• Requisitions cleaning supplies and equipment through on-line purchasing system.
• Performs duties of workers supervised, including but not limited to operating basic cleaning machine, propane buffers, low speed buffers, auto scrubbers, various lifts, pressure washer, and business machines.

Supervisory Responsibilities:Manages subordinate managers or supervisors who supervise employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals and vibration. The employee is occasionally exposed to work in high, precarious places. The noise level in the work environment is sometimes loud.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

We are proud to offer the following benefits:

• Insurance : Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off : Vacation, sick time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (salaried positions only), Bereavement Leave, Jury Duty Leave.
• Bonuses : Employee Recognition Awards, Employee Referral Bonus Program (hourly employees only), Bonus Program (designated management and executive level positions only).
• Other : 401K Retirement Savings Plan, Vehicle Allowance (DM positions and above only).

Requirements

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Language Ability:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Math Ability:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: Intermediate computer skills required. Knowledge of Microsoft Office software; Excel, Word, Outlook.Certificates and Licenses: No certifications needed.

Shift

1st Shift

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.