Origin Atlanta Valet Supervisor $18 Hourly

Park Place Parking / Fast Park & Relax; Atlanta (GA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical (PPO or HDHP)

Dental

Vision

HSA (Health Savings Account)

Basic Life / AD&D

Supplemental Life / AD&D

Disability Insurance

EAP (Employee Assistance Program)

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Holiday Pay

Job summary

Park Place Parking / Fast Park & Relax downtown Atlanta is seeking a Supervisor Non Exempt to oversee daily operations and lead non-exempt staff. You will manage schedules, assign tasks, monitor performance, and ensure alignment with policies and safety standards.

The role includes coordinating maintenance, handling tenant inquiries, assisting with budgeting, and collaborating with accounting, human resources and marketing to keep operations efficient.

Qualifications

• Minimum of 2 years of experience in a supervisory or team lead role, preferably within a customer service or property management environment.
• Experience handling tenant or customer inquiries and resolving complaints effectively.
• Proven ability to enforce company policies and procedures consistently and fairly.
• Experience with basic administrative tasks such as record keeping, reporting, and data entry.

Responsibilities

• Supervise and coordinate the daily activities of non-exempt staff, including scheduling, assigning tasks, and monitoring performance.
• Ensure adherence to company policies, procedures, and safety regulations within the assigned property or area.
• Conduct regular inspections of the property to identify maintenance needs, safety hazards, and areas for improvement.
• Coordinate and oversee maintenance activities, including repairs, landscaping, and cleaning, ensuring timely completion and quality of work.
• Respond to tenant inquiries and complaints promptly and professionally, striving to resolve issues effectively and maintain positive tenant relationships.
• Assist with budget management for the assigned property or area, tracking expenses and identifying cost-saving opportunities.
• Prepare and maintain accurate records and reports related to property operations, staff performance, and maintenance activities.
• Train and onboard new employees, providing guidance and support to ensure their success.
• Collaborate with other departments, such as accounting, human resources and marketing, to ensure smooth and efficient property management.
• Participate in regular meetings with property management team to discuss operational issues, performance metrics, and strategic planning.
• Perform other duties as assigned.

Skills

Supervisory experience

Customer service

Communication skills

Team leadership

Time management

Microsoft Office

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Property management software

Job description

Supervisor Non Exempt - DowntownJob Purpose:- To oversee and coordinate the daily operations of a specific property or area within the downtown district, ensuring smooth and efficient functioning while adhering to company policies and procedures. This role focuses on supervising non-exempt employees, depending on the specific property needs. The Supervisor plays a key role in maintaining customer satisfaction, property upkeep, and achieving operational efficiency.Key Responsibilities:- Supervise and coordinate the daily activities of non-exempt staff, including scheduling, assigning tasks, and monitoring performance.- Ensure adherence to company policies, procedures, and safety regulations within the assigned property or area.- Conduct regular inspections of the property to identify maintenance needs, safety hazards, and areas for improvement.- Coordinate and oversee maintenance activities, including repairs, landscaping, and cleaning, ensuring timely completion and quality of work.- Respond to tenant inquiries and complaints promptly and professionally, striving to resolve issues effectively and maintain positive tenant relationships.- Assist with budget management for the assigned property or area, tracking expenses and identifying cost-saving opportunities.- Prepare and maintain accurate records and reports related to property operations, staff performance, and maintenance activities.- Train and onboard new employees, providing guidance and support to ensure their success.- Collaborate with other departments, such as accounting, human resources and marketing, to ensure smooth and efficient property management.- Participate in regular meetings with property management team to discuss operational issues, performance metrics, and strategic planning.- Perform other duties as assigned.Employee Benefits:- Medical (PPO or HDHP)- Dental- Vision- HSA (Health Savings Account)- Basic Life / AD&D- Supplemental Life / AD&D- Disability Insurance- EAP (Employee Assistance Program)- 401(k) Retirement Savings Plan- Paid Time Off (“PTO”)- Holiday PayRequired Education:- High School Diploma or equivalent. Associate's degree preferred.Required Experience:- Minimum of 2 years of experience in a supervisory or team lead role, preferably within a customer service or property management environment.- Demonstrated experience in managing schedules, assigning tasks, and monitoring performance of a small team.- Experience handling tenant or customer inquiries and resolving complaints effectively.- Proven ability to enforce company policies and procedures consistently and fairly.- Experience with basic administrative tasks such as record keeping, reporting, and data entry.Required Skills and Abilities:- Excellent communication skills, both written and verbal, with the ability to interact professionally with tenants, vendors, and colleagues at all levels.- Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.- Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook. Experience with property management software is a plus.- Demonstrated problem-solving and decision-making skills with the ability to handle challenging situations calmly and effectively.- Ability to work independently and as part of a team, contributing to a positive and productive work environment.- Strong leadership qualities, including the ability to motivate and mentor team members.- Understanding of basic property management principles and practices preferred.- Ability to maintain confidentiality and handle sensitive information with discretion.- Demonstrated commitment to providing excellent customer service.