Orientation & Transition Programs Lead

California State University; Pomona (CA); On-site; USD 62,000 - 88,000; Full time

Job summary

Cal Poly Pomona seeks a Program Coordinator for Orientation and Transition Experiences to lead recruitment, onboarding, and training of orientation leaders. You will work with campus partners to design programs, set learning outcomes, and coordinate activities for incoming students and families.

The role requires a Bachelor’s degree (Master’s preferred), three years in student services, and strong counseling and conflict-resolution skills.

Qualifications

• Bachelor's Degree or equivalent in a related field.
• At least three years of progressively responsible student services experience.
• Master’s degree may substitute for one year of experience.
• Valid driver's license, in-state.
• Thorough knowledge of counseling principles and advising practices.
• Strong ability to analyze situations and advise students individually or in groups.

Responsibilities

• Coordinate recruitment, onboarding, and training of Orientation Captains and Leaders.
• Recommend student employees for hire and, if needed, corrective action with leadership.
• Develop and implement training to prepare student leaders for orientation programs.
• Create staff schedules and assign duties based on program needs.
• Provide day-to-day direction, coaching, and performance guidance.
• Monitor performance and contribute to evaluations; support staff development.
• Plan orientation and transition programs with campus partners and stakeholders.
• Collaborate with university departments to ensure smooth onboarding of new students.
• Refer students to academic advising or campus resources as appropriate.
• Oversee graduate intern management and ensure alignment with university policies.

Skills

Counseling techniques

Interpersonal communication

Conflict resolution

Leadership and coaching

Education

Bachelor's Degree or equivalent

Master’s degree substitution for experience

Job description

Cal Poly Pomona seeks a Program Coordinator for Orientation and Transition Experiences to lead recruitment, onboarding, and training of orientation leaders. You will work with campus partners to design programs, set learning outcomes, and coordinate activities for incoming students and families.

The role requires a Bachelor’s degree (Master’s preferred), three years in student services, and strong counseling and conflict-resolution skills.