Orientation Experience Designer

Western Governors University; Salt Lake City (UT); On-site; USD 74,000 - 110,000; Full time

Benefits offered by this job

Bonuses

Medical/Dental/Vision

Telehealth

Mental health coverage

HSA/FSA

Life insurance

Disability insurance

Retirement plan

Wellbeing program

Tuition assistance

Flexible PTO

Paid holidays

Parental leave

Job summary

Western Governors University is seeking a Content Specialist to design and build the Orientation experience for both Traditional and Career Accelerator programs. The role combines learning experience design, content creation, and just-in-time supports to ensure students receive timely, on-brand, and pedagogically sound guidance.

Collaborating with Communications, EdTech, and Program Development, you will maintain assets, mentor through data-driven iterations, and manage external contributors as

Qualifications

• Bachelor’s degree in instructional design, education, communications, multimedia, or related field.
• 3+ years of demonstrated experience in content creation, instructional design, learning experience design, or a closely related role.
• Portfolio demonstrating learning design and digital content creation work.
• Hands-on experience with content creation tools (Canva, Adobe Suite, or equivalent) and basic multimedia production.

Responsibilities

• Designs and maintains the end-to-end orientation experience for Traditional and Career Accelerator students, ensuring the journey is coherent, paced well, and grounded in adult learning principles.
• Translates program goals and student needs into structured learning experiences with clear outcomes and meaningful checkpoints.
• Leads the creation of just-in-time supports and the development of new content in response to data and feedback.
• Partners with Communications, EdTech, and Program Development to ensure content stays on-brand, accurate, and pedagogically sound.
• Collaborates across teams to align messaging, platform capabilities, and content delivery.

Skills

Learning experience design

Content creation

Project management

Collaboration & communication

Data-driven iteration

Education

Bachelor’s degree in instructional design, education, communications, multimedia, or related field

Tools

Canva

Adobe Creative Suite

Video editing

Job description

Western Governors University is seeking a Content Specialist to design and build the Orientation experience for both Traditional and Career Accelerator programs. The role combines learning experience design, content creation, and just-in-time supports to ensure students receive timely, on-brand, and pedagogically sound guidance.

Collaborating with Communications, EdTech, and Program Development, you will maintain assets, mentor through data-driven iterations, and manage external contributors as