Organized Crime Investigator

Metro One LPSG; New York (NY); On-site; USD 41,000 - 48,000; Full time

Job summary

Metro One LPSG is seeking an Organized Retail Crime (ORC) Investigator to safeguard assets from large-scale external theft and fraud. You will be the client's SME on serial crimes and related threats to profitability, safety, and store operations.

The role requires 5–8 years in retail loss prevention or law enforcement, plus proven ability to resolve complex investigations and testify when required. 50% travel, nights and weekends may be needed.

Qualifications

• 5+ years in a retail loss prevention or law enforcement role.
• Track record in resolving large-scale eCommerce and online fraud.
• Experience addressing serial external crime including armed incidents.
• Understanding of logistics; cargo theft and large-scale diversion.
• Ability to use investigative tools and produce clear reports.

Responsibilities

• Prepare, maintain, and retain reports and evidence per guidelines.
• Maintain video library and BOLO files for suspects and coordinate with law enforcement.
• Testify in criminal proceedings and work with the judicial system to maximize restitution.

Skills

Interpersonal skills

Communication

MS Office

Audit procedures

Security knowledge

CCTV systems

Retail analytics

Problem solving

Confidentiality

Testifying in court

Education

High school

Tools

CCTV systems

Job description

• Location 12 W 37th St,2nd Floor,New York, NY, 10018,United States
• Base Pay $30.00 - $35.00 / Hour
• Job Category Salary
• Employee Type Exempt
• Required Degree High school

Contact information

• Email [e-mail]

Description

The Organized Retail Crime (ORC) Investigator will specialize in safeguarding customer assets from losses due to large-scale organized external theft and fraud. This key role will be the client's Subject Matter Expert on serial external crime and related threats to profitability and customers/employee safety.

ORC Investigator Qualifications:

• 5-8 Years of Retail Loss Prevention or Law Enforcement experience directing large-scale, complex investigations.
• Proven track record in recognizing and resolving large-scale eCommerce and online fraud. (.com)
• Proven ability to resolve investigations and deploy tactics to reduce risk from serial violent crime including armed robberies, store takeovers, and overnight burglaries.
• Understanding of Logistics and successful resolution of cargo theft, hijackings, and large-scale diversion.
• Effectively utilize all investigative tools.
• Excellent communication and leadership skills.
• Ability to work independently and produce sustainable results with minimal supervision.
• Availability to work off hours and weekends with 50% travel on short notice.
• Knowledge of current security technology, including access control, CCTV, identification, and special applications.

• Ensure proper preparation, maintenance, and retention of all reports, evidence, files, and records in accordance with company guidelines and local authority.
• Maintain video library and BOLO files of known shoplifting suspects, issue BOLOs to law enforcement when appropriate.
• Testify in criminal proceedings when required; work closely within the judicial system to ensure prosecution and maximize restitution opportunities.

Knowledge, skills, and ability requirements (minimum competencies required for job performance)

• Excellent interpersonal, written, and oral communication skills
• Working knowledge of computers and related MS Office applications
• Strong knowledge of audit procedures
• Knowledge of applicable federal laws, state laws, and city ordinances
• Thorough knowledge of POS systems
• Knowledge of physical security applications; conducting stationary and mobile surveillance operations
• Understanding of retail sales drivers, financial reports, and retail business acumen
• Ability to function independently and problem solve with minimal direction
• Ability to manage confidential and sensitive information in a professional manner
• Proven ability to testify in criminal proceedings

Prior Work Experience and Educational Requirements

• 5+ years of demonstrated experience in an asset protection environment
• Retail industry experience is preferred
• 3 years of Law Enforcement or Retail Asset Protection investigative experience
• Working knowledge of Close Circuit Television (CCTV) systems, portable video equipment, and surveillance devices
• Ability to travel independently and overnight

• Must be able to successfully complete a drug and thorough background check
• Must be trustworthy, have a high sense of integrity, be customer-centric, results-driven, and be agile and open to change.
• Ability to be available nights and weekends

Benefits provided. Salary commensurate with job knowledge and experience.