Organizational Development Consultant

Goodwill Central Texas; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Goodwill Central Texas is seeking an Organizational Development Consultant to design, deliver, and continually improve training and development programs that strengthen leadership and talent across Retail, Post Retail, Supply Chain, eCommerce, GCS, and GSG.

You will partner with leaders to elevate onboarding, leadership effectiveness, and career growth, aligning strategies with business goals to boost engagement and performance.

Qualifications

• Bachelor’s degree in Organizational Development, Business Administration, HR, or related field, or equivalent.
• 3–5 years of experience in organizational development or related role.
• Experience with project management and change management methodologies.
• Proficiency in data analysis and performance metrics.
• Excellent interpersonal, communication, and presentation skills.
• Proven track record of successful organizational change initiatives.
• Ability to work effectively with diverse teams.
• Strong problem-solving and critical-thinking skills.
• Advanced proficiency with MS Office and relevant software.
• Experience in a client-facing environment related to the industry.

Responsibilities

• Conduct organizational assessments to identify areas for improvement.
• Develop and implement organizational development strategies and initiatives.
• Facilitate change management processes and provide support during transitions.
• Design and deliver training programs to enhance employee skills and competencies.
• Collaborate with leadership teams to align organizational goals with business strategies.
• Analyze and optimize business processes for greater efficiency and effectiveness.
• Foster a culture of continuous improvement and innovation.
• Support the development of leadership and talent management programs.
• Monitor the progress of development initiatives and make adjustments as necessary.
• Conduct employee engagement surveys and analyze the results to inform decisions.
• Provide coaching and mentoring to staff and leadership.
• Create and implement performance management systems.
• Lead structured Team Member Orientation and Onboarding programs.
• Perform other duties as assigned.
• Complies with all policies and standards.

Skills

Communication skills

Analytical thinking

Change management

Project management

Stakeholder management

MS Office Suite

Facilitation

Training delivery

Team collaboration

Public speaking

Bilingual

Education

Bachelor’s degree in Organizational Development, Business Administration, HR, or related field

Tools

MS Office Suite

Job description

• Bilingual preferred

Reporting to the Sr. Director of Organizational Development, the Organizational Development Consultant (ODC) will be responsible for the execution, implementation, coordination, and delivery of field initiatives that strengthen leadership capacity, assist in talent development, aid in succession planning, and implement the performance management framework for Retail, Post Retail, Supply Chain, eCommerce, GCS, and GSG.

The ODC is responsible for designing, delivering, and continuously improving training and development programs that build capacity across all GWCTX locations and business units. This role partners with business leaders to strengthen onboarding, elevate leadership effectiveness, and support career growth for team members at all levels of the organization. By aligning training strategies with business objectives, the ODC plays a critical role in improving employee engagement, reducing turnover, and driving business performance.

Roles And Responsibilities

• Conduct organizational assessments to identify areas for improvement
• Develop and implement organizational development strategies and initiatives
• Facilitate change management processes and provide support during transitions
• Design and deliver training programs to enhance employee skills and competencies
• Collaborate with leadership teams to align organizational goals with business strategies
• Analyze and optimize business processes for greater efficiency and effectiveness
• Foster a culture of continuous improvement and innovation
• Support the development of leadership and talent management programs
• Monitor the progress of development initiatives and make adjustments as necessary
• Conduct employee engagement surveys and analyze the results to inform decisions
• Provide coaching and mentoring to staff and leadership
• Create and implement performance management systems
• Lead structured Team Member Orientation and Onboarding programs.
• Perform other duties as assigned.
• Complies with all policies and standards.

Required Skills & Qualifications

• Bachelor’s degree in Organizational Development, Business Administration, Human Resources, or related field- OR equivalent
• Minimum of 3-5 years of experience in organizational development or a related role
• Experience with project management and change management methodologies
• Proficiency in data analysis and performance metrics
• Excellent interpersonal, communication, and presentation skills
• Proven track record of successful organizational change initiatives
• Ability to work effectively with diverse teams
• Strong problem-solving and critical-thinking skills
• Advanced proficiency with MS Office Suite and relevant software
• Experience in a specific industry relevant to the client base
• Strong analytical and problem-solving abilities
• Ability to manage multiple projects simultaneously
• Experience with stakeholder management and client relations
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• High level of adaptability and willingness to learn
• Proven experience in facilitating workshops and training sessions
• Familiarity with performance management systems and tools
• Understanding of business process improvement techniques
• Ability to work a flexible schedule to accommodate Team Members' scheduling.
• Valid Texas driver's license, current liability insurance, reliable transportation, and approved driving record
• Bilingual preferred

Preferred Skills

• Previous experience as an HR Generalist, HR Business Partner, Talent Management, or Talent Development professional.
• Knowledge of change management methodologies, leadership development, employee engagement, and succession planning.

Measures Of Success

• Completion and quality of assigned organizational development projects.
• Leader and employee participation in talent and development programs.
• Improvement in employee engagement and training evaluation results.
• Timely completion of performance reviews and talent assessments.
• Quality and usefulness of tools, training materials, and resources.
• Consistency of program use across departments and locations.
• Satisfaction and feedback from leaders, employees, and HR partners.
• Demonstrated impact on retention, leadership readiness, and organizational performance.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel,