Organizational Change Manager

Johnson Controls, Inc.; Milwaukee (WI); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in building management is seeking an Organizational Change Manager for a remote position in the United States. The role focuses on executing change strategies for critical projects and requires extensive experience in change management practices. Ideal candidates will have a Bachelor's degree and a strong track record of successful organizational transformations, emphasizing collaboration and employee engagement.

Benefits

Competitive salary

Comprehensive benefits package including 401K

Paid vacation and holidays

Cross training opportunities

Collaborative team environment

Zero Harm safety policy

Qualifications

• 8+ years’ work experience; 5+ years leading change management in a global company.
• Proven ability to manage resistance in a diverse work environment.
• Experience delivering communication strategies at all levels.

Responsibilities

• Support execution of the Change Plan for interconnected multi-year projects.
• Leverage change tools to develop comprehensive strategies for initiatives.
• Engage change champion networks to implement change management tactics.

Skills

Change Management

Communication

Stakeholder Engagement

Analytical Skills

Facilitation

Education

Bachelor’s degree

Tools

Microsoft Tools

SharePoint

Job description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do:

The Organizational Change Team, part of Global Human Resources, is searching for a Organizational Change Manager (OCM) to support critical projects throughout Johnson Controls (JCI). As the OCM, you will support the execution of organizational change strategy in support of initiatives across a portfolio of complex, high-impact, interconnected projects. This role is focused on supporting the building, refining, executing, and measuring of customized change plans and strategies through partnerships with sponsors, project leadership, people leaders, and cross-functional teams within JCI.

The OCM will work independently and with other change and project leaders to identify, manage, and mitigate risks to projects within their assigned portfolio. In addition, the OCM, in partnership with the change team, will provide hands-on support to the project team and change network members to ensure the successful planning, execution, and adoption of transformative projects, and assist with facilitation and development of organizational change capability and culture readiness more broadly within JCI.

As the OCM, you will partner with the OCM Lead and other OCMs to manage organizational change workstreams within your portfolio, assist with designing and leading the Change Strategy and Plan across all areas of focus, including communications; leadership and stakeholder engagement, action planning, and coaching; training and development; and organizational alignment. In addition, you will follow our JCI Change Methodology by supporting the project through our three phased process: Readiness, Adoption, and Sustainment. This will require your mastery of effectively and efficiently understanding of the project scope and change deliverables from beginning to end in order to achieve successful program go-live and adoption. Finally, you will demonstrate stewardship and provide support to project leadership in meeting project objectives and goals, as well as delivering project excellence by incorporating OCM best practices to meet and/or exceed customer needs.

This position is ideal for an experienced change management professional who has the proven ability and passion to work within complex change efforts and support a culture of continuous improvement across a complex organization. If you are a seasoned change management professional with a track record of successfully supporting people centered change through organizational transformations, this is your chance to make a significant impact at JCI.

What you will do:

• Support execution of the Change Plan for a portfolio of interconnected multi-year projects.

• Leverage existing organizational change tools and frameworks to develop, manage, and refine comprehensive change strategies and transition plans for complex, high-impact organizational initiatives.

• Ensure all change and project plan aspects are integrated for seamless execution and address or escalate any issues or resistance that may arise to facilitate successful adoption in alignment with company objectives, technology requirements, talent capabilities and project timelines.

• Develop and execute targeted stakeholder readiness, engagement and communications plans that implement the right tactics at the right time to support and enable employees to adopt desired changes at all levels of the organization, while also supporting broad, company-wide awareness and support for change efforts.

• Partner with sponsors and leadership to build consensus around the need for change plan(s), to define change objectives of multiple project streams, and to ensure prioritization of key change activities and resources across the portfolio.

• Lead engagement of change champion network(s) across the portfolio and partner with them to implement creative change management tactics where needed to address unique stakeholder needs that require communications, engagement, training and/or change adoption support.

• Partner closely with technical and business SMEs and leaders to develop impactful stakeholder needs analysis and targeted communications, training, organizational design and effectiveness, and change measurement resources, tools and artefacts that can be used to measurably drive adoption by executive leaders, people leaders, and front-line employees.

• Partner closely with other change management team members to develop and implement metrics and key performance indicators (KPIs) that measure change management plan progress. Regularly report on change adoption metrics, and look for ways to continuously measure, evaluate and improve the change management process.

• Play an active role in team meetings to facilitate knowledge sharing, discussion of current challenges and potential roadblocks, and stay up to date with industry trends and best practices in change management, bringing innovative ideas and approaches to the organization.

What we look for:

Required

• Bachelor’s degree with 8 years’ work experience; 5+ years’ experience leading change management engagements in a global company

• Understanding of Change Management principals as set by ACMP

• SharePoint experience

• Ability to turn complex concepts into simple language

• Intermediate skills in all Microsoft Tools (including Teams)

• Hands on experience in initiating, leading and managing change and fostering in a global matrixed organization; plan and metrics to drive measurable business results

• Proven ability to uncover and manage resistance in a global, diverse, dynamic and matrixed work environment

• Track record in building and scaling a change network to effectively support change initiatives

• Experience shaping and delivering communication strategies to support all levels of the organization using a variety of channels

• Experience coaching and working with sponsors, key stakeholders and senior executives to drive outcomes

• Strong analytical skills and comfort with applying data to business challenges

• Great Facilitation / Presentation skills

• Excellent attention to detail

NOTE: This is a virtual/remote position considering candidates who reside within the United States. Eastern and Central time zone.

#LI-Remote