Organ Services Supervisor

HonorBridge; Chapel Hill (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Accounts

Retirement plan matching

Paid sick leave

Paid vacation

Job summary

HonorBridge in Chapel Hill, NC is recruiting for an Organ Services Supervisor who will assist the Manager of Organ Services and provide leadership to the Organ Donation Coordinators. The role focuses on improving organ recovery techniques and outcomes in collaboration with leadership and the Clinical Operations team.

The position includes on-call shifts, weekend coverage, and responsibilities across training, scheduling, chart review, and quality improvement.

Qualifications

• Knowledge of medical terminology.
• Ability to manage stress in fast-paced settings.
• Ability to function effectively in high-pressure situations.
• Knowledge of operating room environment.
• Commitment to organ and tissue donation.

Responsibilities

• Lead Organ Services staff and provide training to ODCs.
• Collaborate with Manager and VP to improve organ recovery outcomes.
• Support recruitment, selection, and performance evaluations.
• Coordinate call coverage and manage the department call schedule.
• Review donor charts and coordinate timely corrections.
• Conduct audits and participate in quality improvement projects.
• Maintain EMR access and review medical records securely.
• Ensure confidentiality of donor and recipient information.
• Build compassionate relationships and promote teamwork.
• Provide education and resources for ODC training.
• Oversee onboarding of new employees.
• Identify education needs with Learning and Development.

Skills

Medical terminology

Stress management

High-pressure environments

Operating room knowledge

Organ donation commitment

Education

Bachelor's Degree in Healthcare or related field

ABTC certification (CPTC) within 2 years of eligibility

Job description

Job Summary:

Due to growth, HonorBridge is recruiting for an Organ Services Supervisor. The Organ Services Supervisor at HonorBridge assists the Manager of Organ Services and provides leadership to the Organ Donation Coordinators (ODC). In collaboration with the Manager and Vice President of Clinical Operations and in keeping with HonorBridge’s mission, the position works to assess, instruct, train, and encourage excellent organ recovery techniques to achieve optimal outcomes.

• There are additional weekend and night on-call responsibilities

What You Will Be Doing:

• Contributes to HonorBridge’s Mission by being devoted to building connections that save and heal lives through organ and tissue donation.
• Achieves job functions in alignment with HonorBridge values.
• Trust — Honor the trust that people place in us.
• Diversity, Equity & Inclusion — We work as one. We celebrate all.
• Service — Commit to service excellence.
• Innovation — Embrace the power of innovation.
• Passion — Live our passion for healing lives.
• Adheres to HonorBridge’s policies, procedures, and standards
• Builds caring and compassionate relationships
• Consistently demonstrates effective communication
• Promotes teamwork to ensure success at HonorBridge
• Provides support, training, and education to ODCs as directed
• Manages supports new employees during orientation
• In collaboration with the Learning and Development department, identifies educational needs and provides resources for training of ODCs.
• Participates in the recruitment, selection, goal setting and performance evaluation of the Organ Services staff,
• Provides up to six shifts of call coverage (clinical or AOC) per month.
• Responsible for overseeing the preparation and administration of the department call schedule.
• Assists with preparation and evaluation of department specific metrics.
• Reviews donor charts and coordinates timely corrections as needed.
• Performs audits, collects and monitors data, and participates in continuous quality improvement projects as requested.
• Will maintain electronic medical record (EMR) access to all available hospitals
• Utilizes medical information from remote or onsite EMR access to obtain and review available medical records
• Maintains confidentiality of all patient and donor/recipient information
• Other duties as assigned by the Manager of Organ Services or Vice President of Clinical Operations.

What You Will Bring:

• A Bachelors Degree in Healthcare or other relevant field required
• Previous OPO experience preferred
• ABTC certification (CPTC) required within 2 years of eligibility.
• Demonstrates knowledge of medical terminology
• Demonstrates ability to manage stress
• Demonstrates ability to function in high-pressure situations
• Knowledge of operating room environment
• Commitment to organ and tissue donation.

What’s in it for you?

• Medical, Dental, Vision insurance
• Health Savings Account
• Flexible Spending Accounts
• A matching retirement plan,
• Paid Sick and Vacation time
• Life Balance Account Reimbursement
• Professional Development and Growth
• A chance to save a life!
• Plus a lot more!