Orders, Shipping & Fulfillment Specialist

Brilliance.com; Boynton Beach (FL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Brilliance.com is seeking a meticulous order fulfillment professional to curate and pack luxury jewelry with precision. You will craft premium unboxing experiences using our signature packaging and ensure on-time, error-free shipping across major carriers.

The role emphasizes attention to detail, presentation, and reliability, with familiarity in shipping software valued. Join a brand known for luxury and exceptional customer experiences.

Qualifications

• Experience in boutique-level e-commerce, luxury retail, or order fulfillment involving small high-value items.
• Excellent attention to detail and thorough verification before completion.
• Polished presentation with symmetry, neatness, and luxury appeal.
• Familiarity with shipping/label software is a plus but not required.
• Reliable, punctual, and self-motivated with delicate items.

Responsibilities

• Curate and pack jewelry orders with 100% accuracy.
• Create a premium unboxing experience using signature packaging.
• Ensure on-time, error-free shipping using ShipStation or Easyship.
• Print labels and process shipments via FedEx, UPS, DHL, etc.
• Treat every order like a $10,000 ring.

Skills

E-commerce fulfillment

Luxury retail

Attention to detail

Presentation skills

Shipping software

Reliability

Tools

ShipStation

Easyship

Job description

Join our growing team and help us deliver excellence.

Are you someone who takes pride in precision, elegance, and consistency?

Do you enjoy making every unboxing feel like a gift? At Brilliance.com, we’re looking for a thoughtful, detail-obsessed professional to help fulfill luxury jewelry orders - where how it's shipped matters as much as what's inside.

What You'll Do:

• Curate and pack jewelry orders with 100% accuracy.
• Create a premium unboxing experience using our signature packaging - ribbons, tissue, tags, and all.
• Ensure on-time, error-free shipping using platforms like ShipStation or Easyship.
• Print labels and process shipments via FedEx, UPS, DHL, etc.
• Treat every order like a $10,000 ring (because it might be).

What You Need:

• Experience in boutique-level e-commerce, luxury retail, or order fulfillment involving small, high-value items (jewelry, cosmetics, watches, etc.).
• Excellent attention to detail - you triple-check your work before you say 'done.'
• Polished presentation skills with an eye for symmetry, neatness, and luxury appeal.
• Familiarity with shipping/label software (a plus, not required).
• Reliable, punctual, and self-motivated - the kind of person others trust with delicate items.

Why You'll Love Working With Us

• Stability You Can Count On - Over 35 years in business and growing stronger
• Work with a Trusted Luxury Brand - 3,000+ five-star reviews on Trustpilot
• Small, dedicated, and meticulous team culture
• Pride in creating experiences that feel as special as what's inside the box

Perks & Benefits:

• $45,000-$50,000 salary (based on experience)
• Health insurance: With company contribution
• 401(k): Eligible after 6 months
• Paid Time Off: 5 vacation days (after 1 year), plus paid legal holidays (New Year's, Independence Day, Thanksgiving, Christmas, etc.)

If you're the kind of person who straightens the ribbon just so before sealing a box - we want to meet you.