Orders Management Coordinator and Administrative Assistant

AccordCare; Okeechobee (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

AccordCare is seeking an Orders Management Coordinator and Administrative Assistant in Florida. This full-time role combines Home Health orders management with general administrative duties to support daily operations, ensure timely physician documentation, and maintain regulatory compliance.

You will process orders, manage EMR/EHR documentation, and collaborate with clinical resources and administrators to improve efficiency while keeping patient information confidential and compliant with

Qualifications

• Experience in Home Health.
• Knowledge of Medicare documentation.
• 1-2 years Administrative or office experience.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and organization.
• Excellent communication and professional phone etiquette.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• HIPAA and healthcare compliance awareness.

Responsibilities

• Process, track, and manage physician orders, 485 certifications, recertifications, and F2F docs.
• Manage physician orders through EMR/EHR systems and physician portals.
• Review documentation for accuracy, signatures, dates, and Medicare compliance.
• Upload and maintain complete patient records in the EMR.
• Monitor outstanding orders and follow up with physician offices.
• Maintain accurate physician contact information.
• Generate order reports and provide status updates to leadership.
• Collaborate with Clinical Resource Managers, Home Health Liaisons, and Administrators.
• Support Medicare compliance, ACHC standards, audits, and survey readiness.
• Identify process improvements to increase efficiency and reduce reimbursement delays.

Skills

Multitasking & prioritization

Attention to detail

Communication skills

Organizational skills

MS Office (Word, Excel, Outlook)

Professional phone etiquette

EMR/EHR familiarity

HIPAA awareness

Education

High School Diploma or GED

Associates degree (preferred)

Tools

EMR/EHR systems

Job description

Description

Orders Management Coordinator and Administrative Assistant

Job Details

Full-Time | Operations Department

Make an Impact in Healthcare Operations

Activa Home Health and AccordCare (AccordCare & Family of Companies) are looking for a highly organized, detail-oriented professional to join our team immediately. This dual-role combines Home Health Orders Management with Administrative Assistant responsibilities, supporting daily operations while ensuring timely, accurate physician documentation and regulatory compliance.

If you thrive in a fast-paced healthcare environment and enjoy organization, communication, and problem-solving, we'd love to hear from you.

What You\'ll Do

• Process, track, and manage Physician Orders, 485 Certifications, Re-Certifications, and Face-to-Face (F2F) documentation.
• Manage physician orders through EMR/EHR systems and physician portals.
• Review documentation for accuracy, signatures, dates, and Medicare compliance.
• Upload and maintain complete patient records in the EMR.
• Monitor outstanding orders and follow up with physician offices to obtain signed documentation.
• Maintain accurate physician contact information.
• Generate order reports and provide status updates to leadership.
• Work closely with Clinical Resource Managers, Home Health Liaisons, and Administrators.
• Support Medicare compliance, ACHC standards, audits, and survey readiness.
• Identify process improvements to increase efficiency and reduce reimbursement delays.

Administrative Assistant (AccordCare)

• Provide administrative support to leadership and office staff.
• Answer phones and direct calls professionally.
• Greet visitors and maintain a professional office environment.
• Manage filing, scanning, faxing, correspondence, and document organization.
• Assist with calendars, meetings, reports, and data entry.
• Maintain office supplies and administrative records.
• Support special projects and daily office operations.

Qualifications

Required

• Experience in Home Health
• Knowledge of Medicare documentation
• 1-2 years Administrative or office experience
• Ability to multitask and prioritize
• Strong attention to detail
• Excellent communication and organizational skills
• Strong Microsoft Office skills (Word, Excel, Outlook)
• Professional phone etiquette
• High School Diploma or GED

Preferred

• Experience in Home Health, Hospice, Hospital, Medical Office, or Healthcare Administration
• Experience with EMR/EHR systems
• Knowledge of Medicare documentation, HIPAA, and healthcare compliance
• Associates degree

What We\'re Looking For

• Experience in Home Health
• Knowledge of Medicare documentation
• Organized and dependable
• Detail-oriented
• Strong communicator
• Self-motivated
• Positive team player
• Professional and customer-focused
• Able to manage multiple priorities in a fast-paced environment

Compliance & Safety

• Maintain HIPAA compliance and patient confidentiality.
• Follow agency policies, Medicare Conditions of Participation, and ACHC standards.
• Report accidents, incidents, and safety concerns promptly.
• Respond appropriately in emergency situations.
• Support patient rights, infection control, and agency survey readiness.
• Attend required meetings and training.

Why Join Us?

• Full-Time, Stable Position
• Supportive Team Environment
• Career Growth Opportunities
• Meaningful Work That Supports Patient Care