Orders Liaison

Angels of Care Pediatric Health; Sherman (TX); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, & Vision Plans

HSA/FSA

401K

Insurance Discounts

Job summary

Angels of Care Pediatric Home Health is hiring an Order Liaison to manage and process orders across locations, ensuring timely physician signatures and accurate documentation. The role builds relationships with physician offices and collaborates with Business Development to resolve pending orders.

You will monitor daily and weekly reporting, participate in team and regional meetings, and communicate updates to the department.

Qualifications

• Experience in healthcare, customer service, or related fields is required.
• Strong organizational skills and the ability to manage multiple priorities.
• Excellent written and verbal communication abilities; proficient with standard office tech.

Responsibilities

• Process and track pending orders, ensuring timely physician signatures
• Pull and review daily reports to monitor order status and workflow compliance
• Conduct follow-up with physician offices and Business Development to resolve outstanding orders
• Perform quality assurance checks on physician communication and fax delivery methods
• Maintain and present weekly reports to regional teams
• Participate in monthly department meetings and weekly regional meetings
• Communicate updates and delegate changes related to physician orders to appropriate team members

Skills

Healthcare experience

Customer service

Highly organized

Communication skills

Tools

Microsoft Office

Job description

Schedule: Monday to Friday, daytime business hours (on-site)

The Order Liaison is responsible for managing and processing orders across assigned locations, ensuring timely physician signatures and accurate documentation. This role builds strong relationships with physician offices and partners closely with Business Development to resolve pending orders. The Order Liaison also monitors daily and weekly reporting to ensure processes are followed and participates in regular team and regional meetings.

In this role, you will:

• Process and track pending orders, ensuring timely physician signatures
• Pull and review daily reports to monitor order status and workflow compliance
• Conduct follow-up with physician offices and Business Development to resolve outstanding orders
• Perform quality assurance checks on physician communication and fax delivery methods
• Maintain and present weekly reports to regional teams
• Participate in monthly department meetings and weekly regional meetings
• Communicate updates and delegate changes related to physician orders to appropriate team members

Qualifications

• Experience in healthcare, customer service, client relations, or a related field
• Highly organized with the ability to manage multiple priorities effectively
• Excellent written and verbal communication skills
• Proficient with office technology, including Microsoft Office

Why Angels of Care

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information
Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.