Order Processor, DNA (temp-to-hire)

Pcgs; Jersey City (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic operations team as an Order Processor in Jersey City, where your attention to detail and strong communication skills will shine. In this role, you'll manage incoming mail, verify orders, and ensure timely shipping while working in a fast-paced environment. This position offers an excellent opportunity to start or advance your career in the collectibles industry. If you're a reliable team player with a customer-focused mindset, this could be the perfect fit for you. Embrace the chance to contribute to a diverse team dedicated to serving a vibrant community of collectors.

Qualifications

• Strong written and verbal communication skills are essential.
• Previous experience in shipping, receiving, or mailroom is a plus.

Responsibilities

• Process and sort department’s mail and orders accurately.
• Package and prepare orders for shipping with attention to detail.

Skills

Verbal Communication

Written Communication

Customer Service

Prioritization

Teamwork

Ability to Work Overtime

Tools

Microsoft Office

Google Programs

Job description

We’re looking for an Order Processor (Receiving and Shipping Clerk) to join our Operations team. This role reports to the Operations Supervisor, DNA and works out of our Jersey City, NJ office.Candidates must be available to work 7:45AM-4:15PM (AM shift).

What You’ll Do:

• Open, separate, and itemize department’s mail by service type
• Match, count, and check items
• Typing/Printing LOO/LOAs
• Verify service type with payment and verify its eligibility
• Enter items and print stickers
• Sort all orders by return carrier service
• Verify order correctness and completeness
• Package orders in mailing box containers, seal with tape and attach outside label
• Process shipping for specified return carrier and close order
• Travel may be required for trade shows

Who You Are:

• You are willing and able to work overtime
• You are a reliable team player with strong written and verbal communication skills
• You have the ability to work in a fast paced, team environment, including a willingness to wear multiple hats and help as needed
• You can prioritize all tasks and work in a fast-paced work environment
• You have a strong customer/client-focused mindset
• You have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google programs, e.g. Gmail, Google Docs, Google Sheets, etc.
• You understand and follow FIFO
• Previous receiving, shipping, mailroom, or warehouse work experience is a plus
• Desire to begin or continue a career in the collectibles industry

Physical Requirements:

• Sitting, walking, and standing for extended periods of time.
• Frequent hand use including but not limited to regularly lifting/carrying up to 20 pounds and occasionally lifting up to 60 pounds.

Hourly Rate:

The reasonable estimated hourly rate for this position is $17. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.

Collectors may use e-verify to validate your ability to work legally in the United States.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [e-mail].