Order Processing Team Technician I

ASSA ABLOY Global Solutions; Mason City (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation

Medical Insurance

Dental Insurance

401(k) Program

Job summary

ASSA ABLOY Global Solutions is seeking an Order Processing Technician to interpret customer information and create fully detailed orders that meet customer, application, regulatory, and manufacturing requirements. You will study product specifications, interpret drawings, and prepare detailed documentation for manufacturing.

Responsibilities include handling orders from basic stock to highly configured products, resolving engineering issues before fabrication, and providing technical support to

Qualifications

• Read and interpret structural and architectural drawings.
• Interpret hardware templates and prepare detailed drawings.
• Strong math and problem-solving skills including algebra and geometry.
• Excellent communication and organizational abilities.

Responsibilities

• Process customer orders with high accuracy, from basic stock to highly configured.
• Interpret drawings and prepare/revise detailed drawings for manufacturing.
• Research and resolve engineering concerns prior to fabrication.
• Provide technical support on product applications and problem solving.

Skills

Attention to detail

Drawing interpretation

Algebra & geometry

Verbal and written communication

Fast-paced environment

Education

High School Diploma or GED

Associates degree or CAD training

Job description

What would you do as our Order Processing Technician?

As anOrder Processing Technician, you will interpret customer-provided information and construct a fully detailed order satisfying customer, application, regulatory and manufacturing requirements. This includes interpreting product specifications and researching drawings.

You would also:

• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured).
• Interpret hardware templates and prepared detailed drawings for manufacturing requirements.
• Create and/or revise detailed drawings using customer plans and elevations, showing both section and detail views, with annotation and correct dimensions.
• Anticipate, question and research areas of concern resolving any engineering issues prior to fabrication.
• Communicate with customers on discrepancies and/or application conflicts. Document all information requests, clarifications, correspondence and changes using established protocol.
• As a knowledgeable product technical expert, provide technical, product application and problem-solving support to manufacturing and customers.
• Function well in a team environment in all areas of business.
• Some overtime is required.
• Perform otherduties as required.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy.

The Skills and Experience you need

• High School Diploma or GED / Bachelor’s degree in Mathematics, Engineering, Business or a related field, preferred.
• Associates degree or completion of a technical trade school in Computer Aided Drafting, mathematics or related field, strongly preferred.
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industriesare highly desirable.
• Complex math and problem-solving skills required, including developed understanding of Algebra and Geometry.
• Ability to read and comprehend structural and architectural drawings.
• Strong knowledge of detailing principles of drawings preferred
• Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable.
• Proficient communication skills, both verbal and written
• Excellent analytical, problem-solving,organizational, follow-up and a sense of urgency are required.
• Must excel working in a fast-paced environment.

What we offer!

We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Gym reimbursement
• On-site Health Clinic
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so don’t wait

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager, [e-mail]

Let’s create a safer and more open world - together!

AADG, Inc.is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.