Order Processing Representative

Davita Inc.; Saint Cloud (MN); On-site; Full time

Job summary

A leading financial services company in St. Cloud, MN, is hiring an Order Processing Representative. This role involves customer interaction, documentation processes, and problem-solving to improve service delivery. The position is fully onsite, offering a competitive pay rate with various benefits, and aims to enhance customer satisfaction.

Benefits

Medical, dental & vision insurance

401(k) Retirement Plan

Short and long-term disability

Paid Time Off (PTO)

Employee Assistance Program

Qualifications

• 1 year of office setting experience.
• Ability to develop relationships with customers.
• Skills in documentation retrieval and preparation.

Responsibilities

• Develop strong relationships with internal/external customers.
• Assist with order fulfillment and problem resolution.
• Make recommendations to improve efficiency and customer satisfaction.

Skills

Customer Service

Problem Resolution

Documentation

Education

Associate or Bachelor's degree

Job description

*TEKsystems is hiring for an Order Processing Rep with a financial services company in St. Cloud, MN.*

MUST HAVES:

• Associate or Bachelor's degree OR
• 1 year of office setting experience

Description:

• Develop strong relationships with internal/external customers, vendors, and jurisdictional agencies.
• Perform searches, document retrieval, document preparation and execution, filings, and recordings at all jurisdictional levels.
• Assist internal/external customers and vendors with order fulfillment and problem resolution.
• Understand, demonstrate, and explain service offerings, procedures, processes, methodologies, delivery options, and jurisdictional requirements to customers, team members, and vendors.
• Make recommendations to improve customer satisfaction, retention, efficiency, revenue, and cost savings.
• Challenge existing procedures and processes, and suggest improvements to increase efficiency and satisfaction.

Shift:

Monday-Friday, 8am-5pm

Pay and Benefits:

The pay range for this position is $20.55/hr. Eligibility requirements apply to some benefits, which may depend on job classification and employment length. Benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan with pre-tax and Roth options
• Life Insurance (Voluntary Life & AD&D)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, Sick Leave)

Workplace Type:

This is a fully onsite position in St. Cloud, MN.

Application Deadline:

Anticipated to close on June 20, 2025.

About TEKsystems:

We are a leading provider of business and technology services, helping accelerate business transformation. With over 80,000 team members and serving over 6,000 customers including 80% of the Fortune 500, we focus on strategy, design, execution, and operations to deliver business value globally. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.

The company is an equal opportunity employer and considers all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or genetic information.