Order Process Specialist

Advantech USA; Milpitas (CA); On-site; USD 50,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid holidays

Vacation

Work from home program

EAP

Job summary

Advantech USA in Milpitas, CA is seeking an Order Process Specialist to plan, coordinate, and monitor orders, production scheduling, and capacity to meet customer and sales requirements.

You will collaborate with sales, operations, and accounting to optimize inventory and ensure on-time delivery, with emphasis on accuracy, problem solving, and efficient workflows. The role offers a competitive salary and benefits package and onsite work with opportunities to impact supply chain performance.

Qualifications

• 2+ years of experience in order processing, sales administration, customer service, supply chain, or related field.
• Associate's degree in Business Administration, Supply Chain, or related field preferred.
• Proficiency with Microsoft Excel and Microsoft Office applications, including Word, PowerPoint, and Outlook.
• Experience with SAP preferred.
• Knowledge of computer components or related technology products preferred.

Responsibilities

• Responsible for general order processing including material allocation and production scheduling.
• Assists order allocation and fulfills backorders for sales and customers.
• Informs Supply Chain Management and Purchasing Departments for inventory replenishment per allocation and backorder status.
• Processes change orders, analysis and control.
• Confirms shipping dates of sales orders and change notifications.
• Verifies credit card information and orders for processing.
• Generates reports to inform sales and operations pertaining to achieving quotas and number of backorders.
• Develops, implements, and enhances efficient and effective workflow, processes, and operations.
• Performs and completes any other tasks and/or projects as assigned.

Skills

Attention to detail

Analytical thinking

Problem solving

Multitasking

Time management

Communication

Teamwork

Independence

Education

Associate's degree in Business Administration, Supply Chain, or related field

Tools

SAP

Excel

Office Suite

Job description

About this position

The primary function of the Order Process Specialist is to provide the planning, coordination, communication, monitoring, of orders allocation, product delivery, production scheduling, and capacity to satisfy and exceed customer and sales requirements. Responsible for the coordination with sales, customers, operations, and accounting departments to determine and maintain optimal inventory levels for maximum allocation from backorders.

Job Title

Order Process Specialist

Location(s)

Milpitas, CA - Onsite

Compensation

$50,000-57,000

About this position

The primary function of the Order Process Specialist is to provide the planning, coordination, communication, monitoring, of orders allocation, product delivery, production scheduling, and capacity to satisfy and exceed customer and sales requirements. Responsible for the coordination with sales, customers, operations, and accounting departments to determine and maintain optimal inventory levels for maximum allocation from backorders.

Responsibilities

• Responsible for general order processing including material allocation and production scheduling.
• Assists order allocation and fulfills backorders for sales and customers.
• Informs Supply Chain Management and Purchasing Departments for inventory replenishment per allocation and backorder status.
• Processes change orders, analysis and control.
• Confirms shipping dates of sales orders and change notifications.
• Verifies credit card information and orders for processing.
• Generates reports to inform sales and operations pertaining to achieving quotas and number of backorders.
• Develops, implements, and enhances efficient and effective workflow, processes, and operations.
• Performs and completes any other tasks and/or projects as assigned.

Qualifications

• 2+ years of experience in order processing, sales administration, customer service, supply chain, or a related field.
• Associate's degree in Business Administration, Supply Chain, or a related field preferred, or equivalent combination of education and relevant experience.
• Proficiency with Microsoft Excel and Microsoft Office applications, including Word, PowerPoint, and Outlook.
• Experience with SAP preferred.
• Knowledge of computer components or related technology products preferred.
• Strong attention to detail and ability to accurately process and maintain order information.
• Strong analytical and problem-solving skills, with the ability to identify and resolve order-processing issues.
• Ability to manage multiple priorities, changing workloads, and deadlines.
• Strong organizational, time-management, interpersonal, and communication skills.
• Ability to work effectively both independently and as part of a team.
• Ability to communicate effectively in written and verbal form.
• Ability to meet the essential functions of the position, with or without reasonable accommodation.

Benefits

• Competitive salary dependent on experience (DOE)
• Winning culture with a friendly, team-oriented environment!
• Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
• Employee Assistance Program (EAP)
• 401(k) with company match
• Education & personal development reimbursement program
• Generous vacation and paid holidays package
• Company events, and lunches
• Work from home program – once eligible
• Referral Bonus

About Advantech

Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back-office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms.

We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions.

World-class Recognition

Advantech is an authorized alliance partner of both Intel and Microsoft. Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019, Interbrand, the world-renowned brand consulting firm, once again recognized Advantech efforts to build a trusted, global brand; it also symbolizes a promise we gave to our business partners, which was to do our best to keep building a trustworthy brand that is recognized everywhere in the world. Advantech was selected as Interbrand’s #5 best Taiwan Global Brand in 2018.

Work Authorization

To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html

Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent a formal agreement.