Application Engineer II, (Computer Systems)

Advantech USA; Tustin (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid holidays

Life insurance

Employee Assistance Program (EAP)

Work from home program

Job summary

Advantech USA is seeking an Application Engineer II, Computer Systems in Tustin, CA onsite. The role focuses on embedding and integrating Advantech products into customer systems, with hands-on hardware/software prototyping and cross-functional collaboration.

The ideal candidate has a strong hardware background, 4+ years in PC hardware or systems engineering, and excellent troubleshooting and communication skills. Competitive compensation and benefits are provided.

Qualifications

• Bachelor’s degree or above in Electrical Engineering, Computer Science, Computer Engineering, or a related technical field.
• 4+ years of PC hardware engineering, PC technical support, systems engineering, or related experience.
• Ability to read and interpret electrical schematics and PCB layouts.
• Experience with test and measurement equipment such as oscilloscopes and multimeters.

Responsibilities

• Provide product engineering support to product managers, sales, channel partners and customers.
• Assist in creating customer-specific solutions including pre/post-sale technical assessments and feasibility testing.
• Construct hardware and software demonstration prototypes for sales and marketing efforts.
• Conduct product testing with senior engineers and product managers.
• Develop test plans, capture data, analyze results, and write technical reports.
• Lead technical discussions across Advantech locations and respond to customer questions with data.

Skills

Schematic reading

Test equipment

Troubleshooting

Customer collaboration

Cross-functional teamwork

Education

Bachelor's degree in Electrical Engineering or related field

Tools

Oscilloscopes

Multimeters

Logic analyzers

PCB layouts

Job description

Job Title: Application Engineer II, (Computer Systems)

Location(s): Tustin, CA - Onsite

Compensation: $75,000-$85,000

About this position

Advantech is on the search for an Application Engineer, computer systems that has a passion for working with bare motherboards, computer system products, and building custom products from concept to production for various vertical markets and companies. We are also searching for someone who has an understanding of how to embed and integrate our products into those of our customers. The ideal candidate is motivated to learn, comfortable working in a hands-on technical environment, and able to collaborate effectively with customers and cross-functional teams.

Responsibilities

• Provide product engineering support to product managers, sales, channel partners and customers.
• Assist in creating customer specific solutions consisting of: pre/post sale technical assessments, feasibility testing, technical response to customer bids, and RMA verification
• Construct hardware and software demonstration prototypes to aid sales and marketing efforts, such as: rapid hardware prototype development, high-level application software coding and system integration
• Conduct product testing while working with senior engineers and product managers
• Develop test plans, capture and analyze data, and write technical reports, and related procedures
• Work with multiple function teams across Advantech locations to lead technical discussions and gather critical information for customer responses
• Daily interfacing with customer stakeholders to answer day-to-day questions and provide trending data
• Participate in trade shows and events to demonstrate products and support cross-functional teams
• Using internal systems, leveraging existing knowledge base and capable of self-researching and problem-solving skills.

Required Qualifications

• Bachelor’s degree or above in Electrical Engineering, Computer Science, Computer Engineering, or a related technical field.
• 4+ years of experience in PC hardware engineering, PC technical support, systems engineering, or a related industry.
• Ability to read and interpret electrical schematics and PCB layouts.
• Experience using test and measurement equipment, including oscilloscopes, multimeters, and/or logic analyzers.
• Strong troubleshooting, analytical, and problem-solving skills.
• Clear and professional written and verbal communication skills.
• Ability to collaborate effectively with customers and cross-functional teams.

Preferred Qualifications

• Experience with block-level and board-level circuit design and evaluation.
• Experience with embedded Windows and/or Linux installation and debugging.
• Experience performing PCB soldering and rework.
• Experience developing test plans, collecting and analyzing data, and preparing technical reports and procedures.
• Hands-on experience with x86 PC hardware testing, evaluation, installation, and troubleshooting.
• Experience with Windows and Linux operating systems.
• Experience analyzing hardware failures and/or RMA data and preparing technical reports.
• Experience with hardware/software prototype development and system integration.
• Experience with high-level application software coding.
• Experience providing technical support to customers, sales teams, product managers, or channel partners.
• Experience with customer-specific technical solutions, feasibility testing, or technical assessments.
• Experience participating in trade shows, product demonstrations, or customer-facing technical events.
• Experience working with international or geographically distributed teams.
• Ability to independently research technical issues and develop solutions using available resources.
• Competitive salary dependent on experience (DOE)
• Winning culture with a friendly, team-oriented environment!
• Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
• Employee Assistance Program (EAP)
• 401(k) with company match
• Generous vacation and paid holidays package
• Company events, and lunches
• Work from home program – once eligible
• Referral Bonus

About Advantech

Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back-office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms.

We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions.

World-class Recognition

Advantech is an authorized alliance partner of both Intel and Microsoft. Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019, Interbrand, the world-renowned brand consulting firm, once again recognized Advantech efforts to build a trusted, global brand; it also symbolizes a promise we gave to our business partners, which was to do our best to keep building a trustworthy brand that is recognized everywhere in the world. Advantech was selected as Interbrand’s #5 best Taiwan Global Brand in 2018.

Work Authorization

To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html

Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent a formal agreement.