Order Picker

The Restaurant Store; Lochearn (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

401(k) matching

Job summary

The Restaurant Store is seeking an Order Picker to support the Order Fulfillment Manager in all aspects of the customer order process within a retail branch location. You will accurately pick, consolidate, slot, and complete all order fulfillment tasks in alignment with our sales, inventory, and merchandising teams.

The role emphasizes accuracy, efficiency, and safety as you work with pallet jacks and carts to ensure timely order processing across busy shifts, with strong communication to the

Qualifications

• No degree required; relevant skills and experience preferred.
• Proficiency with MS Office and CRM/project management tools.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Willingness to adapt to changing business needs and demonstrate diplomacy.

Responsibilities

• Pick, consolidate, and slot customer orders accurately and efficiently using pallet jacks, carts and/or powered equipment
• Complete all order fulfillment tasks in alignment with branch goals
• Meet or exceed efficiency and accuracy metrics
• Maintain a clean, organized, and safe order fulfillment area
• Communicate discrepancies or issues with the Order Fulfillment Manager
• Support location operations and initiatives as directed by management

Skills

MS Office Suite

CRM systems

Project management tools

Analytical skills

Communication skills

Multitasking

Adaptability

Service leadership

Tools

MS Office

CRM software

Project management tools

Job description

Job Summary

The Order Picker with The Restaurant Store is responsible for supporting the Order Fulfillment Manager in all aspects of the customer order process within a retail branch location. The Order Picker will fulfill customer orders by accurately picking, consolidating, slotting, and completing all functions related to order fulfillment in alignment with the goals of our sales, order fulfillment, inventory and merchandising teams.

Job Summary

The Order Picker with The Restaurant Store is responsible for supporting the Order Fulfillment Manager in all aspects of the customer order process within a retail branch location. The Order Picker will fulfill customer orders by accurately picking, consolidating, slotting, and completing all functions related to order fulfillment in alignment with the goals of our sales, order fulfillment, inventory and merchandising teams.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pick, consolidate, and slot customer orders accurately and efficiently using pallet jacks, carts and/or powered equipment
• Complete all order fulfillment tasks in alignment with branch operational goals
• Meet or exceed company-defined efficiency and accuracy metrics
• Assist in maintaining a clean, organized, and safe order fulfillment area
• Communicate discrepancies, order status or issues effectively with Order Fulfillment Manager
• Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Pick, consolidate, and slot customer orders accurately and efficiently using pallet jacks, carts and/or powered equipment
• Complete all order fulfillment tasks in alignment with branch operational goals
• Meet or exceed company-defined efficiency and accuracy metrics
• Assist in maintaining a clean, organized, and safe order fulfillment area
• Communicate discrepancies, order status or issues effectively with Order Fulfillment Manager
• Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices