Order Operations Analyst

KamisPro; Washington, Baltimore (District of Columbia, MD); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology consulting firm based in Washington, DC is seeking a mid-senior level professional for a contract role in Deal Desk and Revenue Operations. The ideal candidate will have over 3 years of experience, strong knowledge of Salesforce and NetSuite, and exceptional problem-solving skills. Responsibilities include managing deal approvals, ensuring compliance with revenue recognition policies, and enhancing operational efficiencies. This role offers a chance for longer-term employment based on performance.

Qualifications

• Experience in Deal Desk, Order Operations, or similar.
• Strong understanding of revenue recognition principles.
• Ability to manage competing priorities and work independently.

Responsibilities

• Interpret pricing policies for customer needs.
• Manage deal approvals and escalate high-risk issues.
• Review sales orders for accuracy.

Skills

3+ years of experience in Deal Desk or similar role

Strong knowledge of Salesforce and NetSuite

Excellent analytical skills

Effective communication skills

Ability to develop process improvements

Tools

Salesforce

NetSuite

Clari

Job description

About the Role

Consulting assignment currently listed 6-12 months (chance to go FTE) based on performance and need.

This role would be great for someone coming out of a SaaS or software company versus federal government consulting.

Responsibilities

• Deal Review & Analysis
  • Interpret pricing and governance policies to accommodate unique customer needs.
  • Manage deal approvals efficiently, escalating only high-risk issues.
  • Evaluate competing priorities in deal decisions and recommend strategic solutions.
  • Assess the impact of deal changes on margin health and revenue forecasts.
  • Ensure all deal recommendations align with company objectives.
  • Provide guidance on complex or nonstandard deal structures.
• Order Operations & Documentation Review
  • Review sales orders for accuracy and completeness, ensuring compliance with pricing, SKUs, and customer agreements.
  • Validate supporting documentation, including contracts, signatures, and approvals.
  • Oversee data integrity in Salesforce, ensuring accurate transfer to NetSuite.
  • Support special projects related to process automation and efficiency improvements.
• Revenue Recognition & Compliance
  • Ensure sales orders align with revenue recognition policies.
  • Identify and resolve revenue-related discrepancies (e.g., contract modifications, refunds, credits).
  • Support the financial audit process by maintaining data integrity and internal controls.

Requirements

• 3+ years of experience in Deal Desk, Order Operations, Revenue Operations, or a similar role.
• Strong knowledge of Salesforce, NetSuite, Clari, and quote-to-cash processes.
• Understanding of revenue recognition principles, pricing structures, and contract governance.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong ability to interpret and apply pricing and approval workflows.
• Effective communication skills with the ability to tailor messaging for different stakeholders.
• Ability to work independently in a fast-paced environment while managing competing priorities.
• Demonstrated ability to develop process improvements and enhance operational efficiencies.

Preferred Experience & Skills

• Industry Knowledge: Experience in SaaS, enterprise software, or subscription-based businesses.
• Revenue Recognition: Familiarity with ASC 606 and financial reporting best practices.
• Auditing & Compliance: Experience with internal controls, financial audits, or contract review.
• Process Automation: Knowledge of workflow automation tools, process optimization, or CRM enhancements

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology, Analyst, and Finance

Industries

• IT Services and IT Consulting