Order Management (Supply Chain / Procurement/ Manufacturing)

TCWGlobal; Dallas (TX); On-site; USD 39,000 - 48,000; Full time

Job summary

TCWGlobal is hiring an Order Management Administrator to support a manufacturing/production team with data entry, order updates, system auditing, and coordination across Salesforce, ERP, and Excel.

The role requires meticulous handling of orders, part numbers, and BOM-related information, with the ability to shift priorities as production needs change. This onsite Dallas position offers training on SOPs and established procedures within a 12-month contract.

Qualifications

• 3–10 years of professional experience in procurement, production manufacturing, supply chain, or related fields.
• Experience using Salesforce CRM and an ERP system.
• Strong data-entry skills and accuracy across multiple systems.
• Familiarity with production orders, part numbers, materials, or planning information.
• Ability to shift priorities in a fast-changing environment.

Responsibilities

• Enter, update, and maintain order and customer information across Salesforce, ERP, Excel, and other systems.
• Move between multiple systems and ensure data consistency.
• Review and audit information to identify discrepancies or missing data.
• Enter and update order changes, quantities, dates, and part numbers according to production needs.
• Perform repetitive data-entry work with high accuracy and productivity.
• Maintain accurate data in ERP and Salesforce CRM systems.
• Use Excel for basic data entry, tracking, and record maintenance.
• Ensure required fields and information are complete and accurate.
• Understand how parts relate to finished products and assemblies.
• Follow SOPs and established procedures; adjust priorities as needed.
• Communicate with team members to resolve discrepancies.
• Complete tasks in a fast-changing manufacturing environment.
• Collaborate across departments and working styles.

Skills

Data entry

Attention to detail

Adaptable

Priorities changing

Communication

Team collaboration

Repetitive data-entry

Basic Excel

Part numbers/BOM literacy

Tools

Salesforce CRM

ERP system

SAP

Oracle

NetSuite

Microsoft Dynamics

Infor

Epicor

Excel

Job description

Job Title: Order Management (Supply Chain / Procurement/ Manufacturing)

Location: Dallas, TX 75254 - Onsite (*Local candidates only)

Pay Rate: $28–$35/hr ( Weekly pay + benefits)

Duration: 12-month contract ( Excellent potential for long term- last person retired in the role)

Full-time: Monday–Friday; flexible start/end times between 7am-8am start

About the Company

Our client is a leading provider of railcar products and services across North America. Through its platform, the company provides railcar manufacturing, leasing, maintenance, and related transportation solutions that help move essential goods throughout the country. With a long history in the industry, the company supports a large manufacturing workforce across multiple locations.

About the Role

We are seeking an Administrator, Order Management to support a manufacturing/production team with data entry, order updates, system auditing, and administrative coordination across multiple business systems.

This is a highly detail-oriented role for someone who is comfortable working between ERP, Salesforce CRM, Excel, and other planning systems throughout the day. The person will enter and update information, compare data between systems, audit records for accuracy, and make sure orders and related information are current and consistent. The ideal candidate will come from a manufacturing, production, supply chain, logistics, planning, purchasing, or similar environment and will be comfortable working with repetitive data-entry tasks while remaining highly accurate and timely. The workload will ebb and flow. At times, the focus may be on entering a high volume of changes and updates; at other times, the person may focus more heavily on auditing orders and verifying that information is accurately represented across systems. Because the manufacturing environment is constantly changing, this person must be adaptable and comfortable shifting priorities when new tasks or urgent updates arise.

Key Responsibilities

• Enter, update, and maintain order and customer information across Salesforce, ERP, Excel, and other business/planning systems.
• Move between multiple systems throughout the day, ensuring information is accurately entered and consistently reflected across systems.
• Review and audit information across systems to identify discrepancies, missing information, duplicate entries, or incorrect data.
• Enter and update order changes, quantities, dates, part numbers, and other information based on business decisions and production needs.
• Perform repetitive and detailed data-entry work while maintaining a high level of accuracy and productivity.
• Maintain accurate information in ERP and Salesforce CRM systems.
• Use Excel for basic data entry, tracking, and record maintenance; advanced formulas or data analysis are not required.
• Review orders and related information to ensure required fields and information are complete and accurate.
• Work with part numbers and manufacturing-related information and understand how individual parts may relate to a larger finished product or assembly.
• Review information related to BOMs (Bills of Materials) when applicable; candidates do not need extensive BOM experience if they have a solid understanding of part numbers and manufacturing-related information.
• Follow established SOPs and documented processes to complete recurring tasks accurately.
• Shift priorities as needed when new requests, changes, or time-sensitive tasks arise during the day.
• Support periods of higher-volume order changes and data updates as well as periods focused on system auditing and data accuracy.
• Communicate with team members and other departments to clarify information and resolve discrepancies.
• Maintain timely completion of assigned work in a fast-changing manufacturing environment.
• Work effectively with individuals across different departments and with a variety of personalities and working styles.

Required Qualifications

• 3–10 years of professional experience in, procurement, production manufacturing, supply chain, logistics, planning, purchasing, order management, or a related environment.
• Experience in a manufacturing or production environment.
• Hands-on experience using Salesforce CRM.
• Hands-on experience using an ERP system; any ERP platform is acceptable( SAP, Oracle, NetSuite, Microsoft Dynamics, Infor, Epicor, or similar.
• Strong experience with data entry and maintaining accurate information across multiple systems.
• Experience working with production orders, customer orders, part numbers, materials, or planning information.
• Comfortable moving between ERP, Salesforce, Excel, and other business systems to enter, compare, update, and audit information.
• Strong attention to detail and accuracy; accuracy is critical to success in this role.
• Comfortable performing repetitive data-entry work and maintaining accuracy throughout the day.
• Basic Excel skills for data entry, tracking, and maintaining spreadsheets; advanced formulas and analysis are not required.
• Experience working in an environment where priorities and tasks can change throughout the day.
• Able to quickly shift between tasks and respond to last-minute or time-sensitive requests.
• Ability to read and understand part numbers (BOM’s – bill of materials) and manufacturing-related information.
• Professional communication skills and ability to work effectively with different personalities, departments, and working styles.
• Adaptable personality and comfortable with changing priorities
• Ability to follow SOPs, documented procedures, and detailed instructions.

Additional Information

• This is a 12-month contract with excellent potential for extension; last person in the role retired.
• This position is fully onsite in Dallas, TX 75254. ( Farmers Branch area)
• The role is part of the Production Planning team.
• The position will receive hands‑on and documented training, including SOPs and established procedures.
• The workload will vary between high-volume data entry/order updates and system auditing/accuracy checks.
• Candidates should be comfortable spending significant portions of the workday entering and reviewing information across multiple systems.

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.