Order Management Specialist - Fully Covered Healthcare + 401k

Mid America Pet Food

Mount Pleasant (TX)

On-site

USD 32,000 - 42,000

Full time

11 days ago

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Benefits offered by this job

Health insurance

PTO after 90 days

401k matching

Pet food

Job summary

Mid America Pet Food is seeking a Customer Service Specialist to support the sales team by accurately entering purchase orders and coordinating with Sales, Manufacturing, and Shipping to ensure product availability and timely processing. The benefits include 100% employer-paid medical, dental, and vision coverage, two weeks PTO after 90 days, 401(k) matching, and a monthly free bag of pet food.

Ideal candidates are detail-oriented with strong data-entry and communication skills in a fast-paced

Qualifications

Minimum of 2 years in a fast-paced customer service or order management role in a high-volume manufacturing environment.
Proficient in Microsoft Office (Excel, Word, Outlook).
Strong data-entry skills and attention to detail.
Excellent verbal and written communication; able to stay professional under pressure.

Responsibilities

Accurately enter and process purchase orders in a timely manner.
Research issues within the database, email exchanges, the internet, and with appropriate personnel across the company.
Diligently follow purchase orders through to completion and resolve issues delaying processing.
Answer incoming calls in support of the sales team, customers, and suppliers.
Support administrative staff with general office tasks.
Demonstrate the ability to multi-task in a fast-paced technical environment.