Order Management Specialist — 24/7 Dealer Support

Direct Staffing Inc; Milan (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A staffing agency is seeking an Order Management Specialist for a long-term contract role in Milan, Illinois. The specialist will handle calls from dealers in the U.S. and Canada, addressing order processing and parts issues. Applicants should have at least 2 years of customer service experience, excellent communication skills, and proficiency in Microsoft Office. This is an exciting opportunity with diverse career paths. Apply now to join a supportive team!

Qualifications

• 2+ years of customer service experience.
• Proficiency with Microsoft Office (Excel, Word, Outlook) required.
• Call center experience is strongly preferred.

Responsibilities

• Answer calls from dealers in U.S. and Canada regarding orders.
• Coordinate parts problem resolutions.
• Process Machine Back Order reports.

Skills

Customer Service

Communication

Organizational Skills

Interpersonal Skills

Microsoft Excel

Microsoft Outlook

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A staffing agency is seeking an Order Management Specialist for a long-term contract role in Milan, Illinois. The specialist will handle calls from dealers in the U.S. and Canada, addressing order processing and parts issues. Applicants should have at least 2 years of customer service experience, excellent communication skills, and proficiency in Microsoft Office. This is an exciting opportunity with diverse career paths. Apply now to join a supportive team!