Order Management Specialist

Equiliem; East Rutherford (NJ); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is looking for a detail-oriented Order Management Specialist to enhance their supply chain operations. This role focuses on accurately allocating customer orders and ensuring timely fulfillment while maintaining smooth workflows. The ideal candidate will bring at least 2 years of experience in order management, alongside proficiency in ERP systems like SAGE or NetSuite. You will work cross-functionally with various teams to resolve issues and ensure on-time delivery. If you thrive in a fast-paced environment and have a keen eye for detail, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in order management or inventory allocation.
• Hands-on experience with True Commerce EDI and ERP systems.

Responsibilities

• Review and allocate incoming customer orders based on inventory.
• Process EDI transactions and collaborate with teams for timely delivery.

Skills

Order Management

Inventory Allocation

Problem-Solving

Communication Skills

Education

2+ years of experience in order management

Tools

SAGE

NetSuite

True Commerce EDI

Job description

Operations Assistant / Order Management Specialist

We are seeking a detail-oriented and proactive Order Management Specialist to join our supply chain operations team. The ideal candidate will be responsible for accurately allocating customer orders, ensuring timely fulfillment, and maintaining smooth order processing workflows. Experience with Electronic Data Interchange (EDI) and proficiency in SAGE or NetSuite ERP systems is essential for this role.

Key Responsibilities:

1. Review and allocate incoming customer orders based on inventory availability, customer priority, and shipping timelines.
2. Process and monitor EDI transactions.
3. Collaborate with warehouse, sales, and customer service teams to resolve allocation issues and ensure on-time delivery.
4. Maintain accurate and timely updates in SAGE or NetSuite, including order statuses, inventory levels, and shipment tracking.
5. Troubleshoot and resolve discrepancies in order data, EDI errors, or system conflicts.

Qualifications:

1. 2+ years of experience in order management, inventory allocation, or a related field.
2. Hands-on experience with True Commerce EDI.
3. Proficiency in SAGE, NetSuite, or similar ERP platforms.
4. Strong attention to detail with excellent organizational and problem-solving skills.
5. Ability to work cross-functionally in a fast-paced environment.
6. Strong written and verbal communication skills.
7. Experience in consumer goods, wholesale, or e-commerce industries a plus.