Order Management Intern: Ship/Delivery Ops & Backlog

L3Harris Technologies

City of Rochester (NY)

On-site

USD 28,000 - 50,000

Full time

12 days ago

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Benefits offered by this job

Health insurance

Disability insurance

401(k) match

Flexible spending accounts

Employee assistance program

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies is seeking an Intern in Order Management to support backlog monitoring, RMA processing, and delivery coordination. You will work across Finance, Manufacturing, Purchasing, and Sales to ensure timely ship/bill non-project orders and meet customer requirements.

The role offers hands-on experience with MRP system updates, OTD tracking, and cross-functional teamwork in a fast-paced defense tech environment.

Qualifications

Pursuing a degree in Business Administration, Supply Chain Management or related field or have completed their bachelor's degree within the last 12 months.

Responsibilities

Coordinate with Finance, Manufacturing, Purchasing, Product Management, Sales, Contracts and Customers to support Ship/Bill Non-Project Orders.
Monitor Backlog, Open Commitments and Return Material reports.
Process RMAs, Debits, Credits, and Restocking fees.
Meet established delivery requirements and coordinate with Customer if needed.
Confirm shipping terms align with purchase order. Coordinate to adjust when needed.
Updates On-Time Delivery (OTD) and Customer Request Date (CRD) within the MRP system.
Updates Projected Ship date for Non-Standard vendor/Standard vendor and Services with the MRP system.
Notifies Manufacturing of any Projected Ship Date updates to Production items