Order Management Intern

L3Harris Technologies; City of Rochester (NY); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401(k) match

Flexible spending accounts

Employee assistance program

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies is seeking an Intern in Order Management to support backlog monitoring, RMA processing, and delivery coordination. You will work across Finance, Manufacturing, Purchasing, and Sales to ensure timely ship/bill non-project orders and meet customer requirements.

The role offers hands-on experience with MRP system updates, OTD tracking, and cross-functional teamwork in a fast-paced defense tech environment.

Qualifications

• Pursuing a degree in Business Administration, Supply Chain Management or related field or have completed their bachelor's degree within the last 12 months.

Responsibilities

• Coordinate with Finance, Manufacturing, Purchasing, Product Management, Sales, Contracts and Customers to support Ship/Bill Non-Project Orders.
• Monitor Backlog, Open Commitments and Return Material reports.
• Process RMAs, Debits, Credits, and Restocking fees.
• Meet established delivery requirements and coordinate with Customer if needed.
• Confirm shipping terms align with purchase order. Coordinate to adjust when needed.
• Updates On-Time Delivery (OTD) and Customer Request Date (CRD) within the MRP system.
• Updates Projected Ship date for Non-Standard vendor/Standard vendor and Services with the MRP system.
• Notifies Manufacturing of any Projected Ship Date updates to Production items

Skills

Detail-oriented

Education

Bachelor's degree in related field (or current student within last 12 months)

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title:Intern, Order Management

Job Code:41250

Job Location:Rochester, NY

Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked, and have every other Friday off

Job Description: L3Harris is seeking a detail-oriented and organized intern to join our team and support order management and customer delivery coordination activities. As part of a dynamic organization, this role will provide hands‑on experience with backlog monitoring, return material authorization processing, shipping and delivery coordination, MRP system updates, and cross‑functional collaboration to support ship/bill non-project orders and meet customer requirements.

Essential Functions:

• Coordinate with Finance, Manufacturing, Purchasing, Product Management, Sales, ContractsandCustomers as needed to facilitate the following as part of the Order Management process and will focus on our Ship/Bill Non-Project Orders.
• Monitor Backlog, Open Commitments and Return Material reports
• Process RMA’s (Return Material Authorizations), Debits, Credits, and Restocking fees
• Meet established delivery requirements and facilitate coordination with Customer if needed
• Confirm shipping terms align with purchase order. Coordinate to adjust when needed
• Updates On-Time Delivery (OTD) and Customer Request Date (CRD) within the MRP system.
• Updates Projected Ship date for Non-Standard vendor/Standard vendor and Services with the MRP system.
• Notifies Manufacturing of any Projected Ship Date updates to Production items

Qualifications:

• Pursuing a degree in Business Administration, Supply Chain Management or related fieldor have completed their bachelor's degree within the last 12 months, regardless of age.

In compliance with pay transparency requirements, the salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, and Vermont is $18.50/hr - $36.50/hr. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug‑free workplace and performs pre‑employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.