Order Fulfillment Technician

Global Payments Inc.; Jeffersonville (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Career growth

Learning opportunities

Inclusive team

Community initiatives

Wellbeing program

Global benefits

Job summary

Global Payments Inc. is seeking an Order Fulfillment Technician to join our operations team.

You will handle end-to-end fulfillment, including picking, packing, and shipping payment technology solutions to customers, and configure POS devices and peripherals with customer-specific software. You will perform QA testing and troubleshooting across hardware, software, and connectivity before shipment, maintain accurate inventory, and collaborate with cross-functional teams to ensure successful

Qualifications

• Experience in technology deployment, IT support, or fulfillment operations.
• Ability to troubleshoot hardware, software, and connectivity issues across devices and networks.
• Attention to detail, capable of managing multiple tasks in a fast-paced environment.

Responsibilities

• Execute end-to-end fulfillment: picking, packing, shipping, and preparing payment tech for delivery.
• Configure, stage, and validate POS devices and peripherals, including imaging and software setup.
• Perform QA testing and troubleshoot hardware, software, and connectivity before shipment.
• Maintain inventory records, perform cycle counts, ensure asset tracking compliance.
• Collaborate with operations, product, implementation, and support to ensure successful deployments.

Skills

Troubleshooting

Hardware deployment

Software configuration

Inventory management

Cross-functional collaboration

Education

High school diploma or equivalent

Technical certification preferred

Tools

NetSuite

Salesforce

Job description

Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for an Order Fulfillment Technician to join our ever evolving operations team and help shape the future of global commerce.

What You’ll Own

• Execute end-to-end fulfillment and deployment activities, including picking, packing, shipping, and preparing payment technology solutions for customer delivery.
• Configure, stage, and validate POS devices, payment terminals, and peripherals, including imaging systems, installing software, and setting up customer-specific applications.
• Perform quality assurance testing and troubleshooting to ensure all hardware, software, and connectivity components are fully functional prior to shipment.
• Maintain accurate inventory records, perform cycle counts, and ensure compliance with asset tracking and inventory control processes.
• Partner cross-functionally with operations, product, implementation, and support teams to resolve issues, improve processes, and ensure successful customer deployments.

What You’ll Bring

• High school diploma or equivalent; technical certification preferred.
• 2+ years of experience in technology deployment, IT support, fulfillment operations, or a related field.
• Strong troubleshooting and problem-solving skills across hardware, software, and connectivity issues.
• Ability to manage multiple tasks, maintain attention to detail, and work in a fast-paced, deadline-driven environment.
• Schedule: Mon - Fri 11am - 8pm EST

It’s a bonus if you have

• Experience supporting payment technology, merchant services, or retail technology deployments.
• Familiarity with networking fundamentals, device connectivity, or remote troubleshooting.
• Experience with inventory systems or platforms such as NetSuite, Salesforce, or similar tools.
• Hands-on experience configuring POS systems, payment terminals, or similar hardware and software environments.

About the team:

Our inclusive and global team wins together every day. We're proud to have the best minds in the industry, who can learn from as your career grows. its unmatched! Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative - always finding a better way to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you?

Our Perks - What We’ll Bring For You

We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements.

https://jobs.globalpayments.com/en/why-global-payments/benefits/

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.