Order Fulfillment Technician

Global Payments; Jeffersonville (KY); On-site; USD 43,000 - 48,000; Full time

Job summary

Global Payments is hiring an Order Fulfillment Technician to join our operations team in delivering end-to-end fulfillment of payment technology solutions. You will configure, stage, test, and ship POS devices, terminals, and peripherals to customers, ensuring quality and accuracy in every deployment.

You will work with cross-functional teams to resolve issues, improve processes, and support successful customer deployments in a fast-paced environment.

Qualifications

• High school diploma or equivalent; technical certification preferred.
• 2+ years of experience in technology deployment, IT support, fulfillment operations, or a related field.
• Strong troubleshooting and problem-solving skills across hardware, software, and connectivity issues.

Responsibilities

• Execute end-to-end fulfillment and deployment activities, including picking, packing, shipping, and preparing payment technology solutions for customer delivery.
• Configure, stage, and validate POS devices, payment terminals, and peripherals, including imaging systems, installing software, and setting up customer-specific applications.
• Perform quality assurance testing and troubleshooting to ensure all hardware, software, and connectivity components are fully functional prior to shipment.
• Maintain accurate inventory records, perform cycle counts, and ensure compliance with asset tracking and inventory control processes.
• Partner cross-functionally with operations, product, implementation, and support teams to resolve issues, improve processes, and ensure successful customer deployments.

Skills

Tech deployment

IT support

Fulfillment ops

Troubleshooting

Education

High school diploma

Technical certification

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.

Order Fulfillment Technician

We’re looking for an Order Fulfillment Technician to join our ever evolving operations team and help shape the future of global commerce.

What you’ll own

• Execute end-to-end fulfillment and deployment activities, including picking, packing, shipping, and preparing payment technology solutions for customer delivery.
• Configure, stage, and validate POS devices, payment terminals, and peripherals, including imaging systems, installing software, and setting up customer-specific applications.
• Perform quality assurance testing and troubleshooting to ensure all hardware, software, and connectivity components are fully functional prior to shipment.
• Maintain accurate inventory records, perform cycle counts, and ensure compliance with asset tracking and inventory control processes.
• Partner cross-functionally with operations, product, implementation, and support teams to resolve issues, improve processes, and ensure successful customer deployments.

What you’ll bring

• High school diploma or equivalent; technical certification preferred.
• 2+ years of experience in technology deployment, IT support, fulfillment operations, or a related field.
• Strong troubleshooting and problem-solving skills across hardware, software, and connectivity issues.
• Ability to manage multiple tasks, maintain attention to detail, and work in a fast-paced, deadline-driven environment.

Schedule: Mon - Fri 11am - 8pm EST

Bonus experience

• Experience supporting payment technology, merchant services, or retail technology deployments.
• Familiarity with networking fundamentals, device connectivity, or remote troubleshooting.
• Experience with inventory systems or platforms such as NetSuite, Salesforce, or similar tools.
• Hands‑on experience configuring POS systems, payment terminals, or similar hardware and software environments.

About the team

Our inclusive and global team wins together every day. We're proud to have the best minds in the industry, who can learn from as your career grows. it’s unmatched! Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative - always finding a better way to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Benefits

• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements.

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500 company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].