Customer Experience & Order Fulfillment Specialist

Motion; Ruston (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and handle incoming calls. You will respond to product inquiries, provide quotes, and process orders through multiple channels while maintaining strong customer relationships.

The role requires a high school diploma or GED and up to three years of related experience, with emphasis on reliability, communication, and basic computer skills. Benefits are offered by Motion Industries.

Qualifications

• Customer service experience desired.
• Strong written and verbal communication.
• Ability to multitask and manage time effectively.
• Basic computer and business system skills required.

Responsibilities

• Respond to customer inquiries about products and quotes.
• Process orders via phone, email, fax, or walk-in.
• Handle order entry and pricing within approved parameters.
• Source products and manage inventory levels for customers.
• Coordinate shipping methods and ensure timely delivery.
• Support Account Representatives to maintain customer satisfaction.

Skills

Customer service

Communication

Multi-tasking

Computer skills

Education

High School Diploma

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and handle incoming calls. You will respond to product inquiries, provide quotes, and process orders through multiple channels while maintaining strong customer relationships.

The role requires a high school diploma or GED and up to three years of related experience, with emphasis on reliability, communication, and basic computer skills. Benefits are offered by Motion Industries.