Order Fulfillment Associate

Brilliance.com; Town of Florida (NY); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health Insurance

Job summary

Brilliance.com is seeking a detail-focused fulfillment specialist to curate and pack luxury jewelry orders with precision. This in-person role demands impeccable presentation, timely shipping, and care with high-value items.

You will use carriers like UPS, FedEx, and DHL and leverage shipping software to ensure 100% accuracy and a premium unboxing experience for every order.

Qualifications

• Experience in boutique-level e-commerce, luxury retail, or order fulfillment involving small high-value items.
• Excellent attention to detail and triple-checking work before completion.
• Polished presentation with an eye for symmetry, neatness, and luxury appeal.

Responsibilities

• Curate and pack jewelry orders with 100% accuracy.
• Create premium unboxing experiences using signature packaging.
• Ensure on-time, error-free shipping via platforms like ShipStation or Easyship.
• Coordinate with carriers (UPS, FedEx, DHL).
• Treat every order with utmost care due to high-value items.

Skills

Attention to detail

Polished presentation

Self-motivated

Tools

ShipStation

Easyship

Job description

Job Description

Location: Boynton Beach, FL (In-person)

Compensation: $45,760 - $49,920 per year (equivalent to $22-$24 per hour, depending on experience and performance)

Signing Bonus:

• $500 after 30 days of employment
• $500 after 90 days of employment + performance-based rate increase

Schedule:

Full-time | Minimum 40 hours per week

Monday to Friday, 9:30 AM - 6:30 PM (US Time)

Occasional weekends during holiday peak periods.

Are you someone who takes pride in precision, elegance, and consistency?

Do you enjoy making every unboxing feel like a gift? At Brilliance.com, we're looking for a thoughtful, detail-obsessed professional to help fulfill luxury jewelry orders - where how it's shipped matters as much as what's inside.

Key Responsibilities

• Curate and pack jewelry orders with 100% accuracy.
• Create a premium unboxing experience using our signature packaging - ribbons, tissue, tags, and all.
• Ensure on-time, error-free shipping using platforms like ShipStation or Easyship.
• Coordinate with trusted carriers (UPS, FedEx, DHL).
• Treat every order like a $10,000 ring (because it might be).

Requirements

• Experience in boutique-level e-commerce, luxury retail, or order fulfillment involving small, high-value items (jewelry, cosmetics, watches, etc.).
• Excellent attention to detail - you triple-check your work before you say "done."
• Polished presentation skills with an eye for symmetry, neatness, and luxury appeal.
• Familiarity with shipping/label software (a plus, not required).
• Reliable, punctual, and self-motivated - the kind of person others trust with delicate items.

Why You'll Love Working With Us

• Stability You Can Count On - Over 35 years in business and growing stronger
• Work with a Trusted Luxury Brand - 3,000+ five-star reviews on Trustpilot
• Small, dedicated, and meticulous team culture
• Pride in creating experiences that feel as special as what's inside the box

Compensation & Benefits

• Paid Time Off: 5 vacation days (after 1 year), plus paid legal holidays (New Year's, Independence Day, Thanksgiving, Christmas, etc.)
• 401(k): Eligible after 6 months
• Health Insurance: With company contribution

If you're the kind of person who straightens the ribbon just so before sealing a box - we want to meet you.

Company Description

Brilliance.com is redefining how people buy diamonds, engagement rings, and fine jewelry. With thousands of 5-star reviews and over a 3 decades of trusted service, we've built a reputation as one of the most highly rated online diamond retailers. Headquartered in the U.S. with a global team, we combine cutting-edge technology, expert guidance, and transparent pricing to make high-quality jewelry accessible to more people. Our team is driven, collaborative, and passionate about delivering exceptional products and experiences - all while pushing the jewelry industry forward.