Order Fulfillment

Cresco Labs; Marshall (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Major medical insurance

Dental and vision insurance

401(k) match program

FSA/HSA programs

LTD/STD options

Life insurance and AD&D

Paid holidays

Paid time off

Stock options

Employee discount program

Job summary

Cresco Labs is seeking an Order Fulfillment Agent to pick, bag, label, and process customer orders for delivery. This full-time role collaborates with a 3rd party transporter to ensure accuracy, timely fulfillment, and adherence to Cresco's quality standards and state regulations.

The position requires 1 year of production experience or more, strong attention to detail, basic computer skills, and the ability to stand for long periods and lift up to 50 pounds daily.

Qualifications

• At least 1 year (2–3 years preferred) in a factory, production or fast-paced environment with measurable goals.
• Strong attention to detail and adherence to policies and procedures.
• Well organized with ability to meet deadlines and work with peers.
• Ability to stand for 6 hours per day and lift up to 50 pounds.

Responsibilities

• Label products for shipment accurately.
• Verify packaging and labels on finished goods.
• Match product units to dispensary manifests and prevent errors.
• Schedule orders according to department leadership.
• Achieve KPIs as assigned.
• Support other departments as needed.
• Record package weight before shipment.
• Check in finished products and restock shelves.
• Conduct weekly inventory checks for accuracy.
• Coordinate with Sales on packaging/shipment adjustments.
• Pack and seal all finished orders for delivery.

Skills

Attention to detail

Packaging & labeling

Time management

Stamina

Basic computer skills

Job description

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America.

Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

SCHEDULE

Full Time: Monday - Friday, 8:00am - 4:30pm

JOB SUMMARY

Our Order Fulfillment Agent is responsible for picking, toting, and processing all customer orders appropriately before leaving the facility for delivery. This role works closely with our 3 rd party transporter to ensure customer orders are accurate, complete, and arranged in accordance with Cresco's quality standards and state regulations.

CORE JOB DUTIES

• Appropriately applying labels to all products for shipment.
• Confirming packaging and marketing labels are correct on finished goods.
• Confirming products’ unit counts and labels match dispensary manifests, ensuring no rejections or complaints from customers.
• Placing customer orders on schedule according to department leadership.
• Achieve department-specific key performance indicators (KPIs) as assigned.
• Provide assistance to other departments as needed to support overall operations.
• Recording package gross weight prior to shipment.
• Checking in finished product and replenishing shelves
• Conduct weekly inventory checks to ensure accuracy and completeness.
• Collaborate with Sales Representatives on adjustments to packaging or shipments as necessary.
• Packing and sealing all finished orders for delivery

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• Must have at least 1 year (2-3 years preferable) of hands‑on experience in a factory, production or manufacturing fast‑paced environment with measurable goals and working standards.
• Strong attention to detail and ability to adhere to strict policies and procedure
• Well organized and ability to keep deadlines Works well with all peers
• Effective time-management skills and ability to multi-task
• Ability to work in a fast‑paced, changing and challenging environment
• Basic Excel, Word, and general computer knowledge
• Ability to stand for at least 6 hours per day and lift up to 50 pounds to torso level is necessary

In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.

Pay Range

$16.50 - $16.50 USD

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry
• The company does not offer employment‑based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California Consumer Privacy Act (“CCPA”) Notice to Applicants:

Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs’ policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting [e-mail]

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Cresco Labs’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.