Order Flow Lead: Planning & Process Improvement

ASTEC; Chattanooga (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

ASTEC in Chattanooga, TN is seeking an Order Planning and Process Specialist - Parts to coordinate daily sales order planning, manage fulfillment exceptions, and drive on-time delivery across multiple locations. You will partner with Customer Operations, Distribution, Warehousing, Purchasing, and Sales to improve data quality, standardize processes, and monitor performance metrics.

The role emphasizes SOP administration, continuous improvement, and cross-functional change management to optimize

Qualifications

• Experience coordinating daily sales order planning across multiple locations.
• Ability to monitor order flow and identify risks to delivery commitments.
• Experience with exception management and corrective actions.

Responsibilities

• Strategically plan and prioritize daily sales order fulfillment activities across locations.
• Monitor order flow and resolve order management exceptions affecting service and efficiency.
• Coordinate with Sales, Purchasing, Manufacturing, Distribution, and Warehousing for effective order execution.
• Develop and communicate reports and metrics on order fulfillment and planning effectiveness.
• Review data for accuracy and enforce established business rules; coordinate corrections as needed.

Skills

Order planning

Cross-functional coordination

Data analysis

SOP development

Job description

ASTEC in Chattanooga, TN is seeking an Order Planning and Process Specialist - Parts to coordinate daily sales order planning, manage fulfillment exceptions, and drive on-time delivery across multiple locations. You will partner with Customer Operations, Distribution, Warehousing, Purchasing, and Sales to improve data quality, standardize processes, and monitor performance metrics.

The role emphasizes SOP administration, continuous improvement, and cross-functional change management to optimize