Customer Service-Spanish - Full-time

MELALEUCA INC; Rexburg (ID); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Longevity bonuses

$100 Melaleuca products monthly

Pay raises & promotions

Job summary

Melaleuca Inc. seeks a front-line Customer Service team member to answer inbound calls, resolve issues, and process telephone orders, delivering a world-class customer experience.

You will work in a fast-paced setting aligned with our values-driven culture that emphasizes respect and wellness. Ideal candidates are fluent in Spanish and English, with strong typing and computer skills, and the ability to handle confidential information with accuracy under pressure.

Qualifications

• Fluent in both Spanish and English to assist a diverse customer base.
• Full-time availability of 20+ hours per week.
• Proficient keyboarding and computer skills.
• Ability to analyze problems and provide solutions.
• Able to handle confidential information and maintain accuracy.

Responsibilities

• Answer inbound customer calls in a professional, courteous manner.
• Resolve issues and provide options to customers.
• Accurately place telephone orders with promotions.
• Work independently and maintain high accuracy.

Skills

Bilingual: Spanish & English

Customer service

Typing 30+ WPM

Computer skills

Job description

As a Customer Service team memberyou are passionateabout bringing the products to life for our customers and resolving any issues they may have. You willplay a critical role in creating this world-class experience by answering inbound customer service calls from our customers.

You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization thattreats employees with respect.

Responsibilities

• Answer calls in aprofessionalandcourteousmanner with a goal of having the customer feeling "delighted"
• Analyze customer situations and determine viable options that will serve them best
• Accurately place telephone orders offering specials, promotions and services that help meet customers needs
• Work independently and professionally

Qualifications

Are you:

• Able to help customers in Spanish and English fluently
• Flexibility is a must in this position; Full time is 20+ hours a week
• Proficient in keyboarding and computer skills
• Able to analyze problems
• Able to work fast paced and under stress
• Able to perform essential duties and responsibilities with efficiency and accuracy
• Able to handle confidential information
• Able to type 30+ WPM

Why Melaleuca

At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 40 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world.

Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.

Great culture- flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

Excellent compensation- in addition to an hourly wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as:

• 401(k) with contribution match
• Tuition Reimbursement
• Longevity bonuses
• $100 free Melaleuca products every month
• Opportunities for pay increases and promotions

And much more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.