Order Entry Specialist – Luxury Lighting, Weekdays

Visual Comfort & Co.; Houston (TX); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Training & Development

Paid Time Off

Health Benefits

401(k) with Company Matching

Job summary

Visual Comfort & Co. in Houston is looking for a Customer Service representative to manage high volumes of orders and provide support via phone and email. Applicants should have a minimum of 6 months customer service experience, ideally in the luxury home furnishings or lighting sectors.

The successful candidate will enjoy a competitive compensation of $24 per hour, comprehensive benefits, and opportunities for training and advancement. Flexibility in scheduling is also required.

Qualifications

• 6 months of previous experience in customer service or equivalent.
• Experience in the luxury home furnishings or lighting industry is a plus.
• Exceptional organizational and time management skills required.

Responsibilities

• Process customer orders accurately and manage documents.
• Resolve routine customer issues via phone and email.
• Participate in training related to products and systems.

Skills

Customer service experience

Organizational skills

Ability to navigate CRM systems

Multitasking

Communication skills

Education

High school graduate

2 or 4-year college graduate

Job description

Visual Comfort & Co. in Houston is looking for a Customer Service representative to manage high volumes of orders and provide support via phone and email. Applicants should have a minimum of 6 months customer service experience, ideally in the luxury home furnishings or lighting sectors.

The successful candidate will enjoy a competitive compensation of $24 per hour, comprehensive benefits, and opportunities for training and advancement. Flexibility in scheduling is also required.