Order Entry Specialist

Schneider Electric; North Foxboro (MA); Vor Ort; USD 68.000 - 102.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Supportive team

Career development

Zusammenfassung

Schneider Electric in the United States is seeking an Order Entry Specialist to ensure accurate processing of customer orders in ERP and related systems, coordinating across teams to deliver a seamless fulfillment experience. You will verify pricing, SKUs, and shipping details, communicate with internal departments to resolve discrepancies, and maintain meticulous order records.

This role supports high-volume processing and continuous improvement, leveraging Excel and ERP tools to boost

Qualifikationen

• High school diploma or equivalent; associate degree or higher preferred.
• 1–3 years of experience in order entry, data entry, customer service, or related field.
• Experience with complex or project-based orders (e.g., CTO, PA, or custom solutions).
• Proficiency in Microsoft Office Suite (especially Excel) and ERP/order management systems like Oracle and SAP.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Experience working in a cross-functional organization.
• Strong written and verbal communication skills.
• Ability to handle high-volume order processing.
• Adaptability to changing processes, systems, and business needs.
• Experience leveraging digital tools (automation, dashboards, or AI tools) to improve efficiency.

Aufgaben

• Execute order administration functions to perform order processing transactions in ERP and PA modules with high accuracy.
• Review and verify order information, including pricing, product SKUs, and shipping details.
• Communicate with internal departments to resolve PO discrepancies.
• Maintain organized records of orders and related documentation within Service Now.
• Provide support for customer inquiries related to order status.
• Support continuous improvement initiatives to reduce rework and increase efficiency.
• Identify and elevate issues that may impact order conversion or customer satisfaction.

Kenntnisse

Customer Orientation

Order Management

Problem Solving

Product Knowledge

Drives for Results

Ausbildung

High school diploma or equivalent

Associate degree or higher preferred

Tools

Oracle ERP

SAP ERP

Excel

Jobbeschreibung

Join our Order Entry Specialist and become a key player in our supply chain operations. You'll ensure every customer order is handled with accuracy and care, coordinating across teams to deliver seamless fulfillment experiences.

What will you do?

• Execute order administration functions to perform order processing transactions in the ERP and PA (Project Accounting) modules with a high degree of accuracy and attention to detail.
• Review and verify order information, including pricing, product sku’s, and shipping details.
• Communicate with internal departments (Project Coordination Support, PC, PM) to resolve PO discrepancies.
• Maintain organized records of orders and related documentation within Service Now.
• Provide support for customer inquiries related to order status.
• Support continuous improvement initiatives aimed at reducing rework, increasing efficiency, and enhancing customer experience
• Identify and elevate issues that may impact order conversion or customer satisfaction.

What are the key skills we are looking for?

• Customer Orientation — intermediate level; managing customer inquiries and ensuring positive order experiences
• Order Management — intermediate level; processing transactions efficiently while maintaining accuracy across systems
• Problem Solving — intermediate level; resolving order discrepancies and addressing fulfillment challenges quickly
• Product Knowledge — intermediate level; understanding inventory to answer questions and support order accuracy
• Drives for Results — intermediate level; meeting processing deadlines and maintaining high fulfillment standards

What qualifications will make you successful?

• High school diploma or equivalent; associate degree or higher preferred.
• 1–3 years of experience in order entry, data entry, customer service, or related field.
• Experience working with complex or project-based orders (e.g., CTO, PA, or custom solutions) preferred
• Proficiency in Microsoft Office Suite (especially Excel) and experience with ERP or order management systems such as Oracle and SAP.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Experience working in a cross-functional organization
• Strong written and verbal communication skills.
• Ability to handle high-volume order processing.
• Adaptability to changing processes, systems, and business needs
• Experience leveraging digital tools (e.g., automation, reporting dashboards, or AI tools like Copilot) to improve efficiency

What's in it for me?

• Work with a supportive team that values precision, collaboration, and continuous improvement
• Gain hands‑on experience in supply chain operations with opportunities to grow your expertise
• Contribute to projects that enhance customer satisfaction and operational performance
• Enjoy a role where your work makes a visible difference every day

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.