Order Entry Representative

Climb Global Solutions; Eatontown (NJ); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Benefits package

Job summary

Climb Channel Solutions is seeking an Order Entry Team member to focus on order entry, data management and customer support. You will interact with internal sales teams to assist with all aspects of the customer service experience.

The role involves maintaining data accuracy and supporting PCI compliance, while collaborating with Product Management for product/sku updates to ensure smooth order flow and service excellence.

Qualifications

• Proficient in Excel and data management.
• Ability to prioritize tasks and manage time effectively.
• Strong attention to detail and organizational skills.
• Independent and team-oriented work approach.

Responsibilities

• Enter orders and manage data in internal systems.
• Build knowledge of product lines to meet vendor requirements.
• Coordinate with sales teams to ensure timely order processing.
• Collaborate with Product Management for product/SKU updates.
• Handle customer credit card information securely and PCI compliant.

Skills

Excel

Prioritization

Attention to detail

Time management

Job description

About The Role

Climb Channel Solutions is currently seeking a qualified candidate to fill a position with our Order Entry Team. In this role, the focus will be on order entry, data management and customer support. This person will interact directly with our internal sales teams to assist with all aspects of the customer service experience.

About Us

Climb Global Solutions, Inc., and Subsidiaries (the “Company”) is an information technology (“IT”) channel company providing both distribution and cloud technology solutions through its Climb Channel Solutions (“Climb”), Grey Matter and Climb Global Services operating segments. Climb is a specialty technology distributor focused on emerging data center and cloud-based products, delivering software and hardware to corporate resellers, value added resellers (VARs), consultants and systems integrators globally.

Essential Duties and Responsibilities

• Order entry and data management
  • Utilize internal systems to process purchase orders
  • Build knowledge of product lines to meet vendor requirements and standards
  • Communicate with sales teams and other departments to ensure timely processing of orders
  • Work with Product Management team for product/sku updates
• Perform general customer service tasks
  • Manage partner account creation and maintenance
  • Assist with sales support functions
  • Work with designated sales territories to build relationships and knowledge of reseller partners and purchase order requirements
  • Secure handling of customer credit card information; maintain PCI compliance guidelines

Knowledge and Skill Requirements

• Excel in fast paced environment
• Ability to prioritize tasks and effectively manage time
• Strong attention to detail and organizational skills
• Independent and team related working skills

$35k-$40k

Climb Channel Solutions possess a 'make-it-happen' culture where hard work, creativity and success are visible throughout the company up to our CEO. We offer a competitive salary, benefits package and opportunities for continuous professional growth.