Order Entry & Customer Service Specialist (On-site)

Arhaus, Inc.; Conover, Northern (NC, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Arhaus, Inc. in Conover, NC is seeking a Customer Service Order Entry Associate to process orders and support the Customer Service team. The role emphasizes accurate data entry, timely order processing, and cross-functional collaboration.

Ideal candidates have basic computer skills, are comfortable with Excel and Word, and can communicate clearly in English. This full-time, on-site role requires reliability, attention to detail, and the ability to work weekends and overtime when needed.

Qualifications

• Must have basic computer skills including email, Excel, and word processing.
• Experience in a furniture or retail environment is a plus.
• Strong communication and problem-solving abilities are required.

Responsibilities

• Print all orders from the system daily and monitor totals.
• Answer questions on orders and coordinate with the team.
• Cross-train to assist with other tasks as needed by the supervisor.
• Maintain accuracy and attention to detail in a fast-paced environment.

Skills

Customer Service

Data entry

Time management

Communication

Education

High School Diploma

Tools

Excel

Word

Email

Job description

Arhaus, Inc. in Conover, NC is seeking a Customer Service Order Entry Associate to process orders and support the Customer Service team. The role emphasizes accurate data entry, timely order processing, and cross-functional collaboration.

Ideal candidates have basic computer skills, are comfortable with Excel and Word, and can communicate clearly in English. This full-time, on-site role requires reliability, attention to detail, and the ability to work weekends and overtime when needed.