Order Entry Clerk - 1st Shift

Bodycote plc; Fairfield (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

Bodycote plc in Fairfield, OH, is hiring an Order Entry Clerk. This position involves essential job functions related to order entry with limited supervision. Candidates must possess a high school diploma, three years of relevant experience, and basic knowledge of metallurgy.

The role requires excellent communication skills, the ability to use Microsoft Office, and manual dexterity for data entry. Bodycote is committed to an inclusive workplace.

Qualifications

• Minimum three years of experience in Data Entry/Customer Service.
• Requires basic knowledge of metallurgy and heat treating.
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Reviews specifications to create shop travelers accurately.
• Communicates with customers to resolve purchase order discrepancies.
• Assists with administrative tasks and general office support.

Skills

Data entry

Customer service

Microsoft Office

Basic mathematics

Communication skills

Education

High school diploma or equivalent

Tools

ERP systems

Job description

Our people are the heart of our business. As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team!

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive.

Position Summary:

Based in Fairfield, OH the Order Entry Clerk position will perform essential job functions associated order entry with limited supervision.

Essential Job Functions (Duties and Responsibilities):

• Reviews industry and customer specifications to accurately create shop travelers, utilizing applicable standards, customer documentation, and input from the Planning department.
• Communicates with customers as needed to clarify or resolve purchase order discrepancies.
• Assists with various administrative tasks as required, including answering phones and general office support.
• Reports any unusual issues or irregularities to the supervisor promptly.
• Practices and promotes workplace safety and good housekeeping at all times.
• Performs other duties as assigned.
• Responsible for the care and proper handling of customer inventory, performing all duties in a safe and responsible manner to prevent loss or damage.
• Expected to report to work on time, follow instructions, interact effectively with co‑workers, adhere to company policies and procedures, and accept constructive feedback.
• Serves as a backup for essential Shipping/Receiving functions, including operating a forklift when necessary.
• Creates customer profiles in the ERP system and submits AX setup requests to the Office Manager.

Qualifications:

• This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holder.
• Education – High school diploma or equivalent
• Minimum three year of experience in Data Entry/Customer Service in manufacturing or related industry.
• Requires basic knowledge of metallurgy, heat treating, and related subjects.
• Requires knowledge of and/or ability to quickly learn industry, customer and metallurgical standards.
• Requires knowledge of Microsoft Office/basic computer applications and good understanding of basic math.
• Must demonstrate the ability to read, write and communicate the English language.
• Knowledge and hands on experience of computer applications including Microsoft Office and databases is required.

Physical & Mental Demands:

• Must be able to work in a sitting position for extended periods of time (at desk, while driving, and/or on airplane travel) in an office/industrial environment.
• Manual dexterity to perform data entry functions.
• Ability to bend, pull, stoop and reach to perform functions.
• Ability to lift 25-30 lbs.
• May be exposed to heat, fumes, noise, and humidity, etc.
• Must have the cognitive and mental capacity to perform essential job functions.
• Must be able to communicate effectively orally and in writing.
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.

The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Bodycote reserves the right to revise or change job duties and responsibilities as the need arises.

Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.